Role & responsibilities
* Manage day-to-day website merchandising and execution of marketing campaigns and promotions.
* Plan and maintain the site content calendar in alignment with marketing priorities.
* Manage landing pages, promotional banners, product placements, and customer touchpoints.
* Handle CMS updates, ticket submission, prioritization, execution, and quality assurance (QA).
* Monitor website performance and customer journey analytics to improve engagement and conversion rates.
* Coordinate with APAC and global teams on UX/UI enhancements, website features, and rollout timelines.
* Identify operational issues, improve workflows, and guide junior team members

Required Skills & Qualifications:
Bachelor's degree with 5+ years of relevant experience (or Master's degree with 3+ years).
Experience in eCommerce Site Merchandising, Digital Marketing, or Web Operations.
Robust knowledge of CMS platforms, website content management, and merchandising optimization.
Understanding of customer journey analytics, conversion optimization, and desktop/mobile experience.
Excellent stakeholder management, communication, planning, and problem-solving skills.
Contentful experience will be an added advantage.

📌 Merchandise Manager Mumbai (India)
🏢 Symphoni HR
📍 India