JOB DESCRIPTION

Designation/ Role: Program Manager - IT

Qualifications: Any Graduate

Skills
Rich exposure to ITIL / Project Management practices
Working knowledge in US healthcare setting
Robust conceptual understanding of WAN, LAN, Info security, Hardware, Windows, Telecom, BPO/KPO legacy applications and RCM process.
Expert in resource planning and work allocation.
IT projects and rollout management
Vendor / Contract management and IT procurement liaison
Effective presentation and communication skills; written and verbal.
PMP/PRINCE / ITIL V3 foundation certification is a Must.

Experience

10+ Years of experience.

Job Responsibilities
Track team productivity & efficiency and initiate corrective action.
Motivate and mentor team members.
Communicate with internal and external stakeholder.




Conduct technical discussion with internal and external stakeholders solution selection, partner selection, PoC.
Drive IT projects and rollouts end to end .
Ensure and drive adoption of IT projects and solution / update rollouts
Prepare executive reports for projects/contracts/procurement and budget.
Control/record IT asset issuance maintain IT inventory.
Perform end to end procurement formalities, liaison with finance department for vendor pay-outs. Tracking Warranty / AMC status for all IT assets.
Project Management to deliver recent implementations, expansions, change requests etc.
Ensure IT security practice adherence.
Prepare and update process documentations, ITIL practices.

📌 Program Manager It Mumbai
🏢 Infinx
📍 Mumbai