Role & responsibilities
Connect with potential customers through calls and other communication channels to understand their requirements.
Understand customer preferences, recommend suitable products or services, and provide a personalized buying experience.
Build solid customer relationships through consultative and relationship-driven selling.
Handle premium and high-value customers with confidence and professionalism.
Manage customer queries, follow-ups, objections, and negotiations to drive sales conversions.
Identify opportunities for cross-selling and upselling to maximize revenue.
Maintain accurate customer records and consistently follow up with prospective customers.
Achieve individual sales targets while ensuring high customer satisfaction

Preferred candidate profile
Excellent verbal communication skills in English and Hindi.
Confident, presentable, persuasive, and customer-focused personality.
Robust interpersonal, negotiation,



and relationship-building skills.
Comfortable speaking with premium customers and handling high-value transactions.
Candidates with experience in Luxury Retail, Jewellery, Real Estate, Wellness, Premium Services, or High-Ticket Sales will be preferred.
Freshers with excellent communication, a sales-oriented mindset, and a willingness to learn are welcome.
Candidates must be comfortable working from the Gurgaon office and with roster-based or evening shifts.
Delhi NCR candidates preferred, especially those comfortable commuting to Gurgaon.

Why Join Us?
Opportunity to work with premium and global clientele.
Attractive incentives and earning potential.
Career growth and learning prospects.
Exposure to consultative selling and premium customer experiences.

📌 Inside Sales Associate Gurugram (India)
🏢 Fortuna Retail
📍 India