About the Role
We are looking for skilled and customer-focused Field Technicians / Service Engineers to join our Service & Maintenance team. The role involves the installation, preventive maintenance, inspection, troubleshooting, and repair of lift systems to ensure safe, reliable, and efficient operation. The ideal candidate should have hands-on experience in lift servicing and maintenance, along with strong troubleshooting, customer-handling, and problem-solving skills.

Key Responsibilities
• Perform installation, inspection, preventive maintenance, servicing, and repair of lift systems.
• Diagnose electrical, mechanical, hydraulic, pneumatic, and other technical issues and implement effective corrective actions.
• Attend customer service complaints and respond promptly to breakdown and service calls.
• Carry out troubleshooting and ensure timely resolution of technical issues.
• Ensure lift installations and maintenance activities are carried out as per manufacturer specifications, technical standards, and safety requirements.
• Conduct routine inspections to identify potential faults and prevent breakdowns.
• Maintain accurate service reports, maintenance records, checklists, and other required documentation.
• Use appropriate diagnostic tools and equipment for fault identification and resolution.
• Coordinate with Team Leaders, Service Managers, and other technical teams for complex technical issues.
• Ensure minimal repeat complaints by identifying and addressing the root cause of issues.
• Maintain high standards of service quality, safety, workmanship, and customer satisfaction.
• Educate customers on basic operational and safety aspects wherever required.




• Ensure compliance with company policies, safety procedures, and applicable industry standards. Key Performance Indicators (KPIs) Performance will be evaluated based on:
• Response time to customer service and breakdown calls.
• Timely completion of planned preventive maintenance activities.
• First-time resolution and reduction in repeat complaints.
• Service efficiency and productivity.
• Customer satisfaction and feedback.
• Compliance with safety procedures and technical standards.
• Quality of installation, maintenance, and repair work.
• Accuracy and timely submission of service documentation. Technical / Domain Skills
• Good understanding of lift/elevator systems and their electrical, mechanical, hydraulic, and pneumatic components.
• Hands-on knowledge of lift installation, maintenance, troubleshooting, and repair.
• Ability to read and interpret technical drawings, wiring diagrams, schematics, and equipment manuals.
• Knowledge of electrical systems, control panels, sensors, switches, motors, and related components.
• Familiarity with diagnostic tools and equipment used for lift servicing.
• Basic understanding of programming/control systems will be an added advantage.




• Knowledge of applicable lift safety standards and regulations such as ASME/EN standards will be an advantage. Key Competencies
• Strong troubleshooting and problem-solving skills.
• Positive technical and analytical ability.
• Strong customer-handling and communication skills.
• Ability to work independently and manage multiple service requirements.
• Good time management and task prioritization skills.
• Strong focus on safety, quality, and service excellence.
• Ability to work effectively as part of a technical/service team.
• Willingness to travel to customer locations as required. Educational Qualification
• ITI / Diploma / relevant technical qualification in Electrical, Mechanical, Electronics, Mechatronics, or a related field.
• Relevant technical certification in lift/elevator maintenance will be an added advantage. Experience
• Minimum 2 years of relevant experience in lift/elevator installation, maintenance, servicing, or troubleshooting.
• Candidates with experience in hydraulic, traction, pneumatic, or other lift systems will be preferred.
• Experience in electrical and mechanical troubleshooting will be an advantage.
• Demonstrated experience in safety, quality, service efficiency, customer handling, and teamwork. What We Are Looking For We are looking for technicians and service engineers who are technically strong, safety-conscious, customer-oriented, and committed to delivering high-quality service. The candidate should be comfortable working in the field and travelling to customer locations based on business requirements. Interested candidates can apply with their updated CV.

📌 Lift Engineer (Bengaluru)
🏢 Nibav Home Lifts
📍 Bengaluru