Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a energetic service identifying and solving issues within multiple components of critical business systems. Must have

skills:
Enterprise Network Operations Good to have

skills:
NA Minimum 7.5 Year(s) Of Experience Is Required Educational Qualification : 15 years full time education Summary: As an Application Support Engineer, a typical day involves acting as a software detective by proactively monitoring and diagnosing issues across various critical business system components. This role requires a dynamic approach to identifying problems, analyzing system behaviors, and ensuring smooth operation of essential applications. The position demands continuous engagement with complex environments to maintain system stability and support business continuity through effective troubleshooting and resolution strategies. Roles &

Responsibilities:
• Expected to be an SME, collaborate and manage the team to perform.
• Responsible for team decisions.
• Engage with multiple teams and contribute on key decisions.
• Provide solutions to problems for their immediate team and across multiple teams.




• Coordinate cross-functional efforts to streamline issue resolution and improve system performance.
• Mentor junior team members to enhance their technical capabilities and problem-solving skills.
• Facilitate communication between technical teams and stakeholders to ensure alignment on priorities and deliverables. Professional & Technical

Skills:
• Must To Have

Skills:
Proficiency in Enterprise Network Operations.
• Strong knowledge of network infrastructure components and protocols.
• Experience in monitoring and managing enterprise-level network environments.
• Ability to analyze and troubleshoot complex network issues effectively.
• Familiarity with incident management and problem resolution processes.
• Skilled in using network diagnostic tools and performance monitoring software. Additional Information:
• The candidate should have minimum 8 years of experience in Enterprise Network Operations.
• This position is based at our PDC3C
- SEZ location.
• A 15 years full time education is required.

📌 Application Support Engineer (Pune)
🏢 Accenture in India
📍 Pune