Job Title
- S&C; GN Manager & Consultant & Analyst
- Hospitality Management Level: 07/09/11

Location:
Bangalore/ Gurgaon/ Hyderabad/ Mumbai/ Chennai/ Kolkata
• Profiles with Business Analyst experience – Bangalore/ Hyderabad Must have

skills:
• Strong consulting and domain expertise in the hospitality industry
• Deep understanding of hospitality technology ecosystems including PMS, CRS, POS, Loyalty, and GDS
• Experience in hotel operations, owner lifecycle management, revenue management, profitability analysis, hotel openings, and performance optimization
• Ability to lead client discussions, conduct diagnostics, present insights to senior stakeholders & should be able to lead various teams (for consultants & Managers)
• Gather and document requirements for hospitality operations such as guest reservations, check-in/check-out, property management, and loyalty programs.
• Map and analyze processes to identify gaps and propose improvements that enhance efficiency and guest experience across the value chain. Valuable to have

skills:
• Experience with hotel digital transformation, PMS/CRS vendor assessment & selection, PMS migrations and roll outs, system integrations
• Exposure to multi-brand, multi-property hospitality environments
• Knowledge of OTA strategy, loyalty economics, and guest personalization platforms
• Experience working with global hotel chains, asset owners, or hospitality tech vendors
• Knowledge on agile process, JIRA tool
• Job Summary: As a Manager / Consultant/ Analyst – Hospitality, you will act as a trusted advisor to hospitality clients, driving strategic and transformation-focused consulting engagements. You will leverage deep industry knowledge and analytical expertise to support clients across business strategy, operating model design, revenue optimization, and technology-led transformation initiatives. The role spans advisory support across the end-to-end guest lifecycle, enabling clients to enhance profitability, optimize distribution,



and deliver differentiated guest experiences. Roles &

Responsibilities:
• Provide strategic advisory to hospitality clients across commercial, operational, and technology dimensions
• Develop a comprehensive understanding of the hospitality systems ecosystem, including:
• Property Management System (PMS)
• Central Reservation System (CRS)
• Loyalty Management Systems
• Point of Sale (POS) platforms
• F&B; platforms
• Lead P&L; diagnostics, identify revenue and cost optimization levers, and recommend initiatives to improve RevPAR, ADR, and GOP
• Advise on inventory distribution and channel strategy, including direct vs. OTA mix, pricing effectiveness, and loyalty-driven demand
• Support capex prioritization, balancing brand standards, guest experience, and financial returns
• Provide hands-on expertise in back-office operations, including night audit workflows, financial reconciliation, rate plan configuration, and upsell strategies
• Design and assess end-to-end guest lifecycle journeys, ensuring system integration and data flow across touchpoints
• Act as a hospitality business analyst, translating data insights into actionable recommendations
• Contribute to pre-sales, proposals, thought leadership, and CoE capability building
• Mentor junior team members and manage workstreams (for Manager role) Professional & Technical

Skills:
• Strong analytical and problem-solving skills with a consulting mindset
• Proficiency in hospitality platforms such as PMS, CRS, POS, GDS, and Revenue Management Systems
• Experience in business case development, financial modeling, and executive-level storytelling
• Excellent stakeholder management and presentation skills Additional Information:
• Willingness to travel domestically and internationally as required.
• The ideal candidate will possess a strong educational background in management or hospitality, along with a proven track record of delivering hospitality consulting, transformation, or revenue optimization engagements About Our Company | Accenture

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