23 Oct
|
Us Accounting Coach Ho
|
Ahmedabad
23 Oct
Us Accounting Coach Ho
Ahmedabad
Job Summary
We are looking for a Customer Support Executive who will be responsible for handling customer queries, providing timely assistance, maintaining customer relationships, and ensuring a positive customer experience.
Key ResponsibilitiesHandle customer queries through calls, WhatsApp, email, and other communication channels.
Understand customer requirements and provide appropriate solutions.
Follow up with customers and ensure timely resolution of queries.
Maintain proper records of customer interactions and follow-ups.
Coordinate with internal teams whenever required.
Handle customer complaints professionally and ensure proper resolution.
Provide information about company services, courses, and processes.
Maintain a positive and skilled relationship with customers.
Achieve assigned customer support and follow-up targets.
Requirements
Good verbal and written communication skills.
Positive convincing and interpersonal skills.
Basic knowledge of MS Office and computer applications.
Ability to handle customers professionally.
Good follow-up and problem-solving skills.
Freshers with positive communication skills can apply.
Previous experience in customer support, telecalling, or customer service will be an advantage.
Preferred SkillsCustomer Handling | Communication Skills | Follow-up | Problem Solving | Telecalling | MS Office | WhatsApp Communication
📌 Customer Support Executive Ahmedabad
🏢 Us Accounting Coach Ho
📍 Ahmedabad