Position Name:Design Strategist/ Service Designer

Location:Bangalore

Experience: 5+ Years

About BinQle
BinQle is a global delivery and execution partner supporting enterprises across the US, India, Singapore and Australia. We specialize in structured hiring, managed teams, and long-term delivery support.

Role Summary:
Lead service design projects from scoping to delivery, working independently to solve challenges and drive strategic outcomes. Collaborate across functions to influence stakeholders and deliver end-to-end user experience solutions.

What Youll Do:
Conduct qualitative and quantitative user research and analysis
Create ecosystem and capability maps for existing tool portfolios
Perform heuristic evaluations of digital tools
Set up and execute customer and user research to identify needs and pain points
Develop user journeys, flows, and map prospect areas
Write use cases, scenarios, and define product features
Define service blueprints, key service moments, and service architecture
Facilitate cross-functional stakeholder co-creation sessions and workshops




Create experience prototypes and support UX design using Figma
Communicate visually and through storytelling to align teams
Collaborate with other designers to translate concepts into tangible solutions

What We re Looking For (Must-Haves):
5+ years of relevant experience in service or UX/UI design
Proficiency in Miro, Figma, Azure DevOps (for project planning), Microsoft Office Apps, and Confluence
Experience conducting user research, journey mapping, and creating service blueprints

Positive to Have (Optional - only if mentioned):
Experience in medical domain UI/UX
Ability to work in complex cross-functional settings

Qualifications:
Bachelors in Interaction Design, UI/UX Design, Design Management, or Innovation Design (B.Des/M.Des candidates only)

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

📌 Design Strategist/ Service Designer Bengaluru (India)
🏢 Proffer IT Consultancy
📍 India