Role & responsibilities

Make outbound calls to prospective students, explain courses and services, and schedule counselling appointments or walk-ins.
• Handle inbound enquiries about courses, fees, batches and schedules.
• Maintain accurate lead details in the CRM and follow up regularly with interested prospects.
• Coordinate with the admissions team to convert leads into enrolments.
• Achieve individual and team targets.
• Maintain daily calling reports, conversion updates and conversation records.
• Build positive relationships with students and address concerns professionally.

Preferred candidate profile

12 years of experience in student counselling, admissions, education sales or a related customer-facing role.
Excellent written and verbal communication skills.
Solid persuasion, follow-up and relationship-building skills.
Ability to multitask, maintain accurate records and collaborate effectively.

Join our newly established in-house call center team to support student enquiries and convert prospective leads into admissions.

Perks and perks

Paid time off, sick leave and Provident Fund

Perks and advantages

Health insurance, Provident fund

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