Hiring: Collection Manager Digital

Industry: NBFC
Location: Medak, Telangana

Role Overview

We are looking for an experienced Collection Manager – Digital to manage the delinquent portfolio across all products, with a solid focus on field collections and digital collection processes.

The Small Ticket segment primarily comprises digitally sourced accounts with ticket sizes ranging from 10,000 to 5 lakh. The role is responsible for improving business profitability through effective delinquency management, collection efficiency, and portfolio quality within the assigned zone.

Key Responsibilities
Manage field collection activities for delinquent accounts across all products.
Drive collection efficiency and reduce delinquency within the assigned zone.
Monitor the performance of the collection team and ensure achievement of collection targets.
Manage digitally sourced portfolios and implement effective digital collection strategies.




Use digital collection tools, processes, and systems to improve recovery rates.
Track portfolio performance, analyse collection trends, and take corrective actions.
Ensure adherence to company policies, collection guidelines, and applicable regulatory requirements.

Candidate Requirements
Prior experience in field collections is mandatory.
Must have working knowledge of digital collection processes.
Experience in managing delinquent portfolios in an NBFC, preferably in the small-ticket lending segment.
Candidates should have exposure to collection management across multiple financial products.

Key: Refer only to candidates who have both field collection experience and knowledge of digital collection processes.

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🏢 Abacus Consultants
📍 Medak