23 Oct
|
SRK HR SOLUTIONS PRIVTE
|
Paldi
23 Oct
SRK HR SOLUTIONS PRIVTE
Paldi
Key ResponsibilitiesTechnical Support
Provide remote and telephonic support to TallyPrime users.
Troubleshoot software, data, and configuration-related issues.
Assist clients with TallyPrime features and usage.
Maintain support tickets and customer records.
Client Relationship Management
Follow up with customers to ensure timely issue resolution.
Maintain robust relationships with existing clients.
Handle customer queries professionally and effectively.
AMC & Renewal Management
Coordinate AMC and TSS subscription renewals.
Follow up with existing and expired customers for renewals.
Maintain renewal schedules and customer databases.
Upselling & Lead Generation
Identify opportunities for Tally customization, cloud solutions, and related services.
Generate leads through customer interactions.
Explain service offerings and perks to clients.
Pay: ₹15,000.00 - ₹25,000.00 per month
Work Location: In person
📌 Tallyprime Support Executive Paldi
🏢 SRK HR SOLUTIONS PRIVTE
📍 Paldi