Key Responsibilities
Serve as the first point of contact for internal teams or clients, addressing IT-related
inquiries and issues promptly and professionally.
software, and networking.
Maintain detailed records of support activities and interactions in the company’s CRM or
ticketing system.
Collaborate with internal departments to escalate and resolve complex technical
problems.
Monitor and identify recurring issues to help improve support processes and system
efficiency.
Requirements :
Fluency in English with solid verbal and written communication skills.
Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook).
Strong troubleshooting and problem-solving skills.
Ability to work independently as well as within a team.
Previous experience in IT support or a technical customer service role is an advantage.
Opportunities for growth and development within the organization.
Job Types : Full time, Permanent
Pay: ₹20,000.00 - ₹50,000.00 per month
Perks :
Provident Fund
Application Question(s):
Do you have proficiency in Microsoft Office, including Word, Excel, and PowerPoint?
Where do you reside in Mumbai?
Education :
Bachelor's (preferred)
Language :
English (required)
Work Location: In person
📌 It Project Coordinator 0 2 Yr Exp Mumbai (India)
🏢 MOBILESTYX CONSULTING PRIVATE
📍 India
Reply to this offer
Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.