CUSTOMER CARE OFFICER : ₹12000 - ₹20000 / CTC / Monthly:
Location
Mumbai, Maharashtra
Experience Required
Fresher
Education Required
12th Standard / PUC
Gender
Any
Work mode
Full time
Shift
Day Shift
Days of work
6 Days/week
No Additional Benefit
Other Requirements
Aadhaar Card
Bank Proof
PAN Card
As a Customer Care Officer, you will be responsible for providing exceptional customer service to our clients in the blue grey collar jobs industry. You will be the first point of contact for customers and will be responsible for handling inquiries, resolving issues, and ensuring customer satisfaction.
Responsibilities :
Resolving customer issues in a timely and qualified manner
Providing information about products and services
Developing solid relationships with customers to ensure repeat business
Maintaining accurate customer records and documentation
Collaborating with the sales team to upsell products and services
Conducting customer satisfaction surveys and implementing feedback
Good to Have Values:
Excellent communication skills
Ability to work in a quick-paced environment
Strong problem-solving skills
Customer-focused mindset
Team player attitude
If you possess the above qualities and have a passion for delivering top-notch customer service, we would love to hear from you. now to join our dynamic team as a Customer Care Officer!