Key Responsibilities :
Handle inbound calls with prospective and existing patients.
Provide information about clinic services, treatments, and ongoing programs.
Schedule, confirm, and coordinate patient appointments.
Respond to patient inquiries in a professional and courteous manner.
Maintain accurate records of calls, appointments, and lead information in CRM systems or data sheets.
Follow up with patients regarding missed appointments and pending inquiries.
Support the team in achieving daily call and appointment scheduling objectives.

Qualifications & Skills :
Any Degree or Diploma.
Positive verbal communication and interpersonal skills.
Fluency in Tamil; basic English communication skills are preferred.
Basic computer proficiency, including data entry and record management.
Solid customer service orientation and attention to detail.
Ability to work collaboratively in a team setting.
Positive attitude and willingness to learn

Pay: ₹15,000.00 - ₹25,000.00 per month

Work Location: In person

📌 Customer Care Executive Tambaram
🏢 Kerala Heritage Hospital
📍 Tambaram