Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have

skills:
Epic Systems Good to have

skills:
NA Minimum 3 Year(s) Of Experience Is Required Educational Qualification : 15 years full time education Summary: As an Application Support Engineer, you will act as software detectives, providing a dynamic service that identifies and solves issues within multiple components of critical business systems. Your typical day will involve collaborating with various teams to troubleshoot and resolve software-related challenges, ensuring the seamless operation of essential applications that support business functions. You will engage in problem-solving activities, analyze system performance, and contribute to the continuous improvement of application support processes, all while maintaining a focus on delivering high-quality service to stakeholders. Roles &

Responsibilities:
• Expected to perform independently and become an SME.
• Required active participation/contribution in team discussions.




• Contribute in providing solutions to work related problems.
• Assist in the development and implementation of application support strategies to enhance system performance.
• Document and communicate technical issues and resolutions effectively to team members and stakeholders. Professional & Technical

Skills:
• Must To Have

Skills:
Proficiency in EPIC Systems.
• Must Be Certified: EpicCare Inpatient Orders
• Strong analytical and problem-solving skills to diagnose and resolve software issues.
• Experience with application monitoring tools to ensure system reliability.
• Familiarity with database management and query optimization techniques.
• Ability to work collaboratively in a team workplace and communicate effectively with diverse stakeholders. Additional Information:
• The candidate should have minimum 3 years of experience in EPIC Systems.
• This position is based at our Hyderabad office.
• A 15 years full time education is required.

📌 Application Support Engineer (Hyderabad)
🏢 Accenture in India
📍 Hyderabad