Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have

skills:
Cloud Network Operations Good to have

skills:
NA Minimum 5 Year(s) Of Experience Is Required Educational Qualification : 15 years full time education Summary: As an Infra Tech Support Practitioner, you will manage global enterprise networks, automation, observability, reliability engineering, and large-scale transformation programs. You will work within a defined operating model and processes, implementing technology at the operating system-level across all server and network areas. Roles &

Responsibilities:
• Flexible to work in 24x7 rotational shifts, including weekend
• Excellent communication skills
• Expected to perform independently and become an SME.
• Required active participation/contribution in team discussions.
• Contribute in providing solutions to work related problems.
• Ensure timely resolution of technical issues.
• Collaborate with cross-functional teams to troubleshoot and resolve system issues.
• Document troubleshooting steps and solutions for future reference.
• Provide training and guidance to junior team members.
• Stay updated on industry trends and best practices. Professional & Technical

Skills:
• Mandatory Basic Networking

skills:
Routing & Switching (CCNA,



JNCIA equivalent), Cloud Networking (AWS Certified Advanced Networking – Specialty/ AWS certified solution architect Professional/ Azure Network Engineer Associate/ Professional Cloud Network Engineer/ Terraform Associate)
• Must Have Skills (Minimum 3 from the list): Enterprise-scale networking architectures across AWS, Azure, and GCP, Cloud On-Ramp to DC, S2S VPN, Cloud Security Architectures, IAAC, Cloud Automation Platforms, Observability, Cloud Monitoring
• Good to have Skills (Minimum 3 from the list): CloudFormation, Azure Bicep, Terraform, Google Deployment Manager
• Good to have knowledge on Skills (Minimum 2 from the list): WAF, DDOS, SDWAN, Multi-Cloud Networking
• Proficiency in designing and deployment of Network Management, Observability tools and Log Management. Customizing metrics/ alerts/ log analysis. (Optional)
• Robust understanding of network management protocols and technologies.
• Knowledge preferred
- Zero Trust Security principles, Data Center Networks, Virtual Platforms (NSX-T/ VMware)
• Knowledge of cloud computing concepts and platforms.
• Hands-on experience with troubleshooting hardware and software issues. Additional Information:
• The candidate should have minimum 5 years of experience in Cloud Network Operations.
• This position is based at our Bengaluru office.
• A 15 years full time education is required.

📌 Application Support Engineer (Gurugram)
🏢 Accenture in India
📍 Gurugram