Job Title : Service Coordinator

As a Service Coordinator, you will work with clients to provide quality service and to ensure clients get the services they need. There is a heavy customer service basis, as the Service Coordinator is often the initial contact, so having good people skills is a must. You will also need to build robust relationships with our partners and service providers to ensure clients receive the best care possible.

Responsibilities :
Maintaining and developing relationships with key client contacts
Update our internal databases with information about technical issues and useful discussions with customers
Supporting the Service Manager to identify, develop and implement efficiencies within service initiatives in line with company procedures
Valuable understanding of how to integrate and interpret project data to make informed decisions
Have a proven track record in project set up, scheduling, planning and reporting




Take responsibility for all relevant paperwork
Follow up with customers to ensure their technical issues are resolved
Gather customer feedback and share with our Product, Sales and Marketing teams

Requirements :
Proven work experience as a Service Coordinator
Proficiency with MS Office Suite, particularly MS Excel
Excellent communication skills and people skills
Analytical and multitasking skills
Teamwork and motivational skills
Solid organizational skills including attention to detail and multi-tasking skills
Aptitude in problem-solving

Job Types : Full-time, Permanent

Pay: ₹25,000.00 - ₹40,000.00 per month

Perks :
Food provided
Health insurance
Life insurance
Provident Fund

Work Location: In person

📌 Service Coordinator Bavla (India)
🏢 Tech long Packaging Machinery India
📍 India