Outbound calling : Initiate calls to prospective and existing customers to promote products or services.
Lead generation : Generate interest and qualify leads for the sales team.
Sales and appointments : Persuade customers to make purchases or schedule appointments.
Inbound call handling : Answer incoming calls to address customer inquiries, concerns, and complaints.
Record-keeping : Maintain accurate records of all customer interactions in a database (CRM).
Follow-up : Follow up with leads and existing customers to ensure satisfaction and drive sales.
Complaint resolution : Handle and resolve customer issues in a qualified manner.
Target achievement : Meet daily, weekly, or monthly call and sales targets.
Data collection : Collect customer information and provide feedback to help improve products or services.

Job Types : Full time, Permanent

Pay: Up to ₹25,000.00 per month

Perks :
Leave encashment
Paid sick time
Provident Fund

Experience :
Customer service: 3 years (preferred)

Work Location: In person

📌 Customer Care Executive Dommasandra
🏢 EZYMan Business Services
📍 Dommasandra