Job Title: Customer Support Executive (Tamil & Telugu Language Specialist)

Location : In-Person

Job Type : Full-time, Permanent

Salary : ₹17,000 - ₹22,000 per month

Job Overview

Required Skills & Qualifications
6 months to 2 years of experience in Customer Support, Customer Service, or a related role.
Fluency in Tamil and Telugu (reading, writing, and speaking) is mandatory.
Positive communication and interpersonal skills.
Basic understanding of bill payments, mobile recharges, and digital payment services.
Strong problem-solving and troubleshooting abilities.
Ability to work efficiently in a fast-paced environment.
Basic computer knowledge and familiarity with customer support tools.

Roles & Responsibilities
Provide accurate information regarding the platform, products, and services.
Assist customers with bill payments, recharge-related queries, and account-related concerns.




Troubleshoot and resolve customer issues effectively while ensuring a positive customer experience.
Escalate complex issues to the relevant internal teams when required.
Maintain a professional and customer-centric approach during all interactions.
Document customer interactions and update records accurately.
Contribute to the creation and improvement of knowledge base articles, FAQs, and support documentation.

Benefits
Provident Fund (PF)
Growth opportunities opportunities
Supportive work environment

Work Location : In Person

Language Requirement : Tamil & Telugu (mandatory)

Pay: ₹15,000.00 - ₹22,000.00 per month

Perks :
Paid sick time
Provident Fund

Work Location: In person

📌 Customer Support Associate Jaipur (India)
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