Job Title : Healthcare Customer Support Executive Location : IR Facilities, Sector 69, Mohali
Job Summary
Roles & Responsibilities
Attend incoming and outgoing patient calls.
Schedule and confirm patient appointments.
Provide information about hospital services and doctors.
Follow up with patients regarding appointments and treatments.
Maintain patient records and update information in the system.
Handle patient queries and complaints professionally.
Coordinate with doctors and hospital departments for smooth patient care.
Ensure high levels of patient satisfaction.
Requirements :
Graduate in any discipline.
Positive communication skills in Hindi and English.
Basic computer knowledge.
Experience in healthcare, hospital, or customer support is preferred.
Ability to work in a professional and patient-focused workplace.
Salary & Benefits
Competitive salary based on experience.
Friendly work environment.
Growth opportunities opportunities.