? We're Hiring | E-commerce Executive?

Location:
Work From Office ? Crockery Wala & Company (KNT Crockery Wala Pvt. Ltd.) ?

Salary:
₹25,000 – ₹40,000 per month (Based on Skills & Experience) ? Office Address: B-1, J-3, Ground Floor (Back Side, 3rd Gate), Mohan Cooperative Industrial Estate, Behind BMW Showroom, Mathura Road, Recent Delhi – 110044

About Us
Crockery Wala & Company is one of India's fastest-growing premium brands specializing in Copper, Brass, Bronze & Stainless Steel products. We sell across multiple marketplaces in India and internationally and are looking for a highly experienced E-commerce Executive to manage our complete marketplace operations. Role: E-commerce ExecutiveWe are looking for a candidate with strong practical experience in managing marketplace operations from end to end. The ideal candidate should be able to independently manage listings, inventory, FBA/FBF operations, claims, reconciliations and marketplace performance across multiple platforms.

Key Responsibilities
Marketplace Management
• Manage seller accounts across:
• Amazon India
• Amazon International
• Flipkart
• Myntra
• IndiaMART
• Alibaba
• Justdial
• Company Website (Shopify)
• Ensure smooth day-to-day marketplace operations. Product Listings
• Create new listings from scratch.
• Perform bulk product uploads and catalogue creation.
• Manage parent-child variations.
• Optimize titles, bullet points, descriptions and backend attributes.
• Improve listing quality and discoverability.
• Maintain listing hygiene by regularly updating content, images and specifications. Inventory & Order Management
• Monitor inventory across all marketplaces.
• Prevent stock-outs and overselling.
• Coordinate replenishment with warehouse and operations teams.
• Manage order processing and fulfilment. Amazon Operations




• Manage Amazon FBA inventory.
• Manage FBF (Easy Ship/Seller Fulfilled) operations.
• Plan inventory replenishment.
• Resolve stranded inventory issues.
• Handle shipment creation and inbound planning.
• Monitor account health and policy compliance. Claims & Reimbursements
• Handle Amazon reimbursement claims.
• Manage lost, damaged and warehouse claims.
• Raise and track marketplace support tickets until resolution.
• Recover eligible reimbursements. Payment & Reconciliation
• Perform marketplace payment reconciliation.
• Verify settlements and deductions.
• Identify discrepancies in payouts.
• Coordinate with the accounts team for issue resolution. Marketplace Performance
• Monitor Buy Box performance.
• Improve product visibility.
• Manage pricing and promotions.
• Track account health metrics.
• Maintain excellent seller performance standards. Reports & Analysis
• Prepare daily, weekly and monthly sales reports.
• Monitor listing performance.
• Analyse marketplace trends.
• Recommend improvements to increase sales. Skills Required
• Minimum 3+ years of hands-on marketplace management experience.
• Strong experience with Amazon Seller Central.
• Strong experience with Flipkart Seller Hub.
• Knowledge of Amazon International marketplaces.
• Experience managing IndiaMART, Alibaba, Justdial and Myntra seller accounts.
• Excellent Microsoft Excel skills (Pivot Tables, VLOOKUP/XLOOKUP, formulas and data analysis).




• Strong analytical and problem-solving abilities.
• Ability to work independently and manage multiple platforms simultaneously. Preferred Experience
• Shopify
• Marketplace SEO
• Product Catalogue Management
• Inventory Planning
• Amazon Advertising (Basic Knowledge)
• AI tools for marketplace content (Added Advantage) Important Hiring Criteria✔ Immediate Joiners will be preferred. ✔ We are looking for candidates with genuine practical experience—not just theoretical knowledge. ✔ Candidates should have independently managed marketplace accounts and be able to demonstrate their work during the interview. ✔ During the interview, shortlisted candidates may be asked to complete practical tasks, such as:
• Creating a product listing.
• Uploading products in bulk.
• Resolving a listing issue.
• Reconciling a marketplace settlement.
• Explaining FBA inventory management.
• Handling reimbursement or claim scenarios. ✔ Please apply only if you have hands-on experience managing marketplace operations. Why Join Us?
• Work with one of India's fastest-growing premium kitchenware and lifestyle brands.
• Opportunity to manage large-scale marketplace operations.
• Exposure to domestic and international e-commerce.
• Performance-based growth opportunities.
• Collaborative and growth-oriented work environment. ? Apply NowPlease share:
• Resume
• Current CTC
• Expected CTC
• Notice Period
• Marketplace platforms managed
• Total SKUs handled
• Brief summary of your marketplace achievements ? Email: [email protected] ? Website: www.crockerywala.com If you are passionate about e-commerce, marketplace operations and scaling premium brands across multiple online platforms, we'd love to hear from you.

📌 Ecommerce Specialist (India)
🏢 Crockery Wala
📍 India