Fresher Walk-In Drive for Customer Support Executive (Voice) for HCLTECH HCL Tech Hiring for US/UK Voice Process 25-Sept
- 2026 Walk in directly. Walk in Timing
- 11 AM-2PM Interview
Location:
- HCL Technologies:
- A
- 8 & 9, Sector 60, Noida, Uttar Pradesh 201301 Nearest Metro Station Sector 59. Designation: Customer Care Representative-Freshers Any Grad/UG can apply (No Regular Students / No Law Graduate) B.tech, MTech, BCA and MCA is not eligible. Work
Location:
Noida Two Way Cabs Available
Job Description
- Customer Service Executive
- Fresher Candidate will serve as customer service executive resolving customer queries in line with the client and business guidelines. Individuals with experience in handling Inbound calls from US/UK customers. Work Experience & Qualification criteria:
• Excellent communication skills
- both verbal and written
- with a qualified telephone etiquette
• Helpful,
empathetic, and enthusiastic about customer service
• Freshers in US/UK Inbound calling preferably in Banking domain
Job Description
• Answer all inbound queries as per call flow procedure.
• Adherence to process to ensure high quality and customer service.
• Follow escalation procedures for issues uncontrollable at agent level First call resolution.
• Break schedule adherence.
• Involvement in motivational activities, implementing feedback given during monitoring sessions.
• Updating various logs like escalation log, complaint tracker etc.
• Ensuring data security
- proprietary data of customers Please don't carry laptop while coming for interview Contact Person
- Navya/Urmika
📌 HCL Tech Walk in Fresher Noida 25th Sep 2026
🏢 HCLTech
📍 Noida