24 Oct
|
IDFC FIRST Bank
|
Lucknow
24 Oct
IDFC FIRST Bank
Lucknow
Job Requirements
About the Role
Be the voice of IDFC FIRST Bank As a Customer Service Executive, you’ll resolve customer queries, drive satisfaction, and represent the brand across channels. If you’re passionate about service, love solving problems, and thrive in a quick-paced environment—this is your chance to shine.
Key Responsibilities
Deliver prompt, high-quality customer support Own and resolve customer issues end-to-end Engage across digital and voice platforms Improve service processes and customer experience Collaborate with teams to close complaints quickly What We’re Looking For
Education:
Graduate (any discipline)
Experience:
2+ years in customer service
Skills:
Communication, empathy, problem-solving, multitasking
📌 Senior Customer Service Manager-Loan Centre (Lucknow)
🏢 IDFC FIRST Bank
📍 Lucknow