Drive recent customer acquisition for the organization by generating and qualifying leads, converting prospects into broadband/fiber customers, and ensuring a smooth handover from sales closure to installation and activation. 1. Lead Generation & Prospecting
· Generate leads through inbound/outbound calls, digital leads, campaigns, referrals, local networking and assigned databases.
· Identify and qualify prospects based on location, connectivity availability, usage, speed and plan requirements.
· Maintain sufficient qualified opportunities to achieve assigned targets. 2. Customer Acquisition & Sales Conversion
· Understand customer requirements and recommend suitable broadband/fiber plans.
· Explain pricing, speed, offers, installation process, service benefits and applicable terms accurately.
· Handle objections, negotiate within approved guidelines and close qualified prospects.
· Achieve assigned daily, weekly and monthly new-connection targets. 3. Follow-up & Pipeline Management
· Complete scheduled callbacks and follow-ups within agreed timelines.
· Maintain lead status, next action and expected closure date in CRM.
· Re-engage pending and lost opportunities where appropriate and record reasons for non-conversion. 4. Fulfillment & Installation Coordination
· Collect required customer details and KYC/documentation.
· Raise/hand over confirmed orders to the installation/technical team.
· Track installation and activation status until successful completion.
· Keep customers informed about installation schedules and escalate delays. 5. CRM, Reporting & Compliance
· Maintain accurate lead, customer, call,



follow-up and sales records.
· Submit daily/weekly sales and fulfillment reports.
· Follow approved pricing, process, documentation and customer communication guidelines.
· Do not make unauthorized commitments on pricing, installation or service. 6. Customer Experience & Referrals
· Maintain professional communication throughout acquisition and fulfillment.
· Capture customer feedback and common objections.
· Generate referrals and identify suitable upgrade/additional service opportunities. Requirements
• Any Graduate / Diploma with relevant sales or customer-facing experience.
• Minimum 1 year experience in ISP, Broadband, Telecom, Telesales, Inside Sales, Field Sales, B2C Sales, DTH or related customer acquisition roles preferred.
• Tamil communication skills preferred for residential customer interaction.
• Strong communication, customer-handling and sales skills.
• Lead generation, prospecting, follow-up and conversion ability.
• Good understanding of broadband, fiber/FTTH, plans, speed, installation and connectivity.
• CRM / sales reporting discipline and basic MS Office knowledge.
• Strong coordination skills with Installation, Technical Support, Billing and Customer Service teams.
• Target-oriented, data-driven and result-focused approach. Benefits
• Salary Range starts from 12,000/
- (onwards)
• Statutory benefits + Incentives + Insurance
• Performance based incentives
• Employee Recognition & Rewards for performance
• Regular performance reviews and salary growth opportunities
• Career Growth & Internal Promotion Opportunities​

📌 Business Development Executive (India)
🏢 Skylink Fibernet Private
📍 India