We are seeking a proactive and skilled Application Support/Technical System Analyst to manage and enhance our vendor package applications, specifically in Nostro Reconciliation and Signature Verification System. This role involves collaborating with cross-functional teams, vendors, and business users to ensure seamless application performance and to drive system improvements, Application requirement analysis, system design, programming and testing of Banking Application Software Systems.

Requirements:
• Experience in Tungsten FraudOne Signature Verification System (SignBase & SignCheck)
• Proficient in gathering and analyzing Business Requirement, Technical & Functional Specification Design documentation, test case design.
• Knowledge of all phases of IT system development and implementation life cycle including Agile methodology.
• Knowledge in VB, .
NET, Microsoft SQL Server, Windows, API integration is preferred.
• Strong and patient analytical and problem-solving skills
• Good inter-personnel and communication skills across a wide range of people
• Self-motivated and possess drive, and ability to work independently and a good team player
• Experienced in working with different teams on medium to complex regional channel systems will be an advantage.
• Self-motivated and possess drive, and ability to work independently and a valuable team player

Experience:
• 8 years or more in application support or business analysis within the banking or financial services sector.
• Technical Proficiency: Strong experience with VB .




NET familiarity with IBM MQ and database management systems like MSSQL etc.
• Analytical

Skills:
Ability to analyze complex issues, identify root causes, and implement effective solutions.
• Communication

Skills:
Excellent verbal and written communication skills, with the ability to interact effectively with diverse stakeholders.
• Problem-Solving: Strong critical thinking and problem-solving abilities, with a proactive approach to identifying and mitigating issues.

Key Responsibilities
• Application Management: Oversee Business-As-Usual (BAU) activities, ensuring the stability and efficiency of vendor package applications.
• Issue Resolution: Collaborate with users and vendors to promptly address and resolve application issues, ensuring minimal disruption to operations.
• Cross-Functional Collaboration: Work with diverse teams to identify and address root causes of system problems, fostering a culture of continuous improvement.
• Requirements Gathering: Engage with business users to collect requirements, facilitating the development, testing, and implementation of system enhancements.
• Coordination: Liaise with teams across Singapore, Head Office, and Branches to coordinate system-related activities and ensure alignment.
• Proactive Improvement: Identify opportunities for system optimization and documentation enhancements to add value and improve operational efficiency.
• Support Availability: Provide on-call and onsite support during after-hours, weekends, and public holidays as needed, covering application support and deployment activities.

📌 Application Support/Technical Systems Analyst (Bengaluru)
🏢 Thakral One
📍 Bengaluru