Area(s) of responsibility

Key Responsibilities
• Monitor PCF/ middleware services performance, capacity, and availability, ensuring minimal downtime.
• Analyze and resolve production issues in a timely manner, coordinating with cross-functional teams.
• Define and enforce SRE standards: SLIs, SLOs, error budgets, incident response, and postmortems
• Participate in incidents, problems, and change management activities using ServiceNow.
• Lead the root-cause analysis for incidents and reduce MTTR, MTTA and MTTD
• Knowledge of scripting languages (Shell, Python, PowerShell).
• Setting up a high availability environment using external hardware F5/AVI load balancer, Apache httpd, Nginx web server, networking and troubleshoot pcf/middleware technologies (WebLogic, Tomcat, etc.).




• Configure NewRelic/Splunk to get timely alerts and monitor to ensure availability of services.
• Good knowledge of Traffic Balancing, Routing and debugging analysis.
• Good Knowledge on Kubernetes/EKS, Kubernetes and docker.
• Good Knowledge on monitoring tools (Splunk, Newrelic).
• Strong problem-solving, troubleshooting, and communication skills.
• Support security compliance, patching, and upgrades for middleware components.
• Design, build, implementation and manage/Support of applications hosting setting in Cloud platforms such as AWS infrastructure, Azure.
• Manage source code repositories using Git and GitHub.

📌 Sr Technical Lead-App Development (Hyderabad)
🏢 Birlasoft
📍 Hyderabad