Key Responsibilities
• User ID creation, modification, deactivation, unlocking, and password reset activities.
• User privilege management and access rights administration.
• Creation and maintenance of privilege groups.
• ITSM ticket logging and closure management.
• Support in SOP preparation and User Management documentation.
• Date and time synchronization of manufacturing equipment.
• Recipe management activities.
• System backup and restoration support.
• Maintaining authorized user lists.
• Applying Windows security controls on manufacturing equipment.
• Audit trail review support.
• User management review support for QA teams.
• Support during software validation activities.
• CAPA and deviation handling support.
• SOP training support.
• Manufacturing equipment qualification support.
• Technical support during machine breakdowns.
• Audit trail review through Admin IDs post batch completion.




• Inkjet printer message editing through Admin access.
• Parameter setting modifications in machines/instruments through Admin IDs.
• Monthly Moisture Analyzer calibration support.
• HMI unlock activities for FBE machines through Admin access. Requirements
• Required Skills
• Basic understanding of Windows systems and desktop troubleshooting.
• Understanding of user access management and password policies.
• Exposure to Pharma/Manufacturing IT systems preferred.
• Knowledge of SOP documentation and compliance processes preferred.
• Valuable written and verbal communication skills.
• Ability to work in shift operations.
• Educational Qualification Graduation along with better written communication skills will be an added advantage.

📌 IT & QA Desktop Support (Rangpo)
🏢 Indus Systems & Services
📍 Rangpo