24 Oct
|
Vestas
|
Chennai
Vestas is a major leader in wind technology and a driving force in the development of the wind power industry. Vestas’ core business comprises the development, manufacture, sale, marketing, and maintenance of Wind Turbines. Come and join us at Vestas Asset Performance Operations > Remote Operations Centers > ROC Chennai Global Operations Engineering, Remote Operations Centers, Remote Operations Center APAC Remote Operations Center (ROC) provides real-time operational support to maximize turbine and system availability. We provide required support for external customers, field personnel, and cross-functional teams, and resolve technical and operational issues. Our department strives to bring forth technical and operational improvement solutions to optimize turbine performance and cost of energy Responsibilities
• Perform advanced-level wind turbine remote operations and support; this includes proficient operation and use of remote operation and diagnostic tools and familiarization with the SAP front end
• Perform advanced operational performance analysis and execute strategy to ensure targets are achieved
• Should perform in-depth Wind Turbine Field experience and hands-on gearbox, systems, and controls
• Effectively gather information remotely regarding turbine issues and performance
• Should diagnose, recommend, and implement solutions for turbine equipment
• Communicate pertinent information to key individuals and the field
• Seek assistance when encountering turbine issues outside trained skill level to ensure success in resolution
• Follow basic structured problem-solving process to perform troubleshooting and diagnostic tasks with remote SCADA and IT diagnostic tools
• Independently initiate and perform most work tasks as well as follow defined instructions as directed according to written and verbal instructions
• Demonstrate and promote integrity, strong initiative, as well as a focus on reliability and quality of work
• May assist with or perform basic quality audits of operations
• Proactively look for improvement opportunities to job-appropriate processes and procedures and communicate through appropriate channels
• Interface with customers and may respond to customer inquiries
• Will refer complex customer inquiries to higher-level technical staff or manager
• Manage Escalations through undertaking and interpreting WTG data
• Demonstrate strong customer service
• Enhance team competencies by sharing knowledge and supporting the team to navigate through complex technical issues
• This role may require travel, including working a flexible and variable work schedule as needed to meet business objectives
• Participate in RCA, continuous improvement, and lean initiatives Qualifications
• B.
E. in Mechanical / Electrical/Electronic Engineering or equivalent education
• Minimum 5 years of technical experience in the wind industry
• Demonstrated use and understanding of intermediate IT tools
• Should possess excellent verbal communication skills and reading comprehension skills. Strong attention to detail and solid problem-solving skills
• Prior customer relations experience in a commercial setting preferred
• Willing to work the night shift (This role requires complete Night shift support)
• German language proficiency specifically B2/C1 Levels paired with technical skills Competencies
• Experience in Wind Turbine operation and maintenance or wind turbine remote operations and support, or Wind Turbine testing, or relevant Wind turbine technical exposure through which there is a good technical understanding of different functionalities
• Perform medium operational performance analysis and execute strategy to ensure targets are achieved
• Should have good communication skills to handle global stakeholders
• Ability to understand technical language and to recognize and differentiate technical issues
• Ability to work independently and unsupervised as well as in a team setting
• Advanced Proficiency in Microsoft Office tools: Word, Excel, and PPT
• Experience in remote operation and diagnostic tools, SAP front end, analytical tools like SQL & Power BI will be an advantage
• German-speaking skills are highly preferred as one of the key criteria for this role to support European region assets
What We Offer
You'll have the opportunity to help strengthen the position of Vestas in a key market for the company with excellent perspectives of growth. Join Vestas career in an inspiring environment at the world's leading wind turbine producer, which has an ongoing dedication to sustainability. We value individuals, take on responsibility, and maintain the right balance between creativity and quality in all solutions. At Vestas, your success is our success. Exposure to Global and, diverse, and employee-friendly environment. Additional Information Your primary workplace will be in Chennai, India. Please note: We do amend or withdraw our jobs and reserve the right to do so at any time, including prior to the advertised closing date. Please be advised to apply on or before 31st October 2026.
📌 Senior Engineer/ Assistant lead Engineer (Chennai)
🏢 Vestas
📍 Chennai