Job Description: Cyber Security Pre-Sales & Post-Sales Engineer
Location:
Delhi Industry: Cyber Security / Information Technology Designation: Cyber Security Pre-Sales & Post-Sales Engineer Employment Type: Full-Time Experience Required: 2–3 Years Employment Commitment: 2-Year Bond Role Summary We are looking for a motivated and technically strong Cyber Security Pre-Sales & Post-Sales Engineer with experience in the cybersecurity domain. The ideal candidate should have hands-on experience with at least one leading EDR/XDR or Endpoint Security platform and should be capable of handling technical demonstrations, Proof of Concepts (POCs), product implementation, configuration, deployment, and post-sales technical support. The candidate should also have a strong willingness to learn and work with advanced cybersecurity technologies such as SIEM, NDR, OT Security, Threat Intelligence, and other emerging security solutions. Key Responsibilities Channel Partner Support Channel Sales & Partner Management
• Work closely with channel partners, distributors, resellers, and system integrators during customer engagements.
• Provide technical pre-sales support to channel partners and assist them in presenting cybersecurity solutions to customers.
• Conduct product demonstrations, technical presentations, and POCs in coordination with channel partners.
• Support channel partners during solution positioning, customer meetings, and technical discussions.
• Build and maintain strong working relationships with channel partners and relevant stakeholders.
• Assist channel partners with product onboarding, technical enablement, implementation, and post-sales support.
• Coordinate with the sales and channel teams to support business opportunities and deal closures. Pre-Sales Activities
• Deliver technical product demonstrations and presentations to customers and channel partners.
• Understand customer security requirements and recommend suitable cybersecurity solutions.
• Design, deploy, and execute Proof of Concepts (POCs).
• Work closely with the sales team during customer meetings and technical discussions.
• Support the sales team with technical inputs, solution presentations, and customer queries.
• Assist customers and partners in understanding product features, capabilities, and benefits. Implementation & Post-Sales Support
• Perform product implementation, configuration, deployment, and solution onboarding.
• Provide post-sales technical support to customers and partners.
• Assist customers in configuring and managing endpoint security solutions.
• Troubleshoot technical issues and ensure successful product adoption.
• Support customers during implementation and deployment activities.
• Coordinate with internal teams and relevant stakeholders for timely issue resolution.
• Ensure a smooth transition from pre-sales engagement to implementation and post-sales support. Technical Development
• Continuously upgrade technical knowledge across cybersecurity technologies and emerging threats.
• Develop knowledge of advanced security technologies such as:
• SIEM
• NDR
• OT Security
• Threat Intelligence
• EDR/XDR
• Endpoint Security
• Stay updated with the latest cybersecurity trends, threats, and security technologies. Required Skills & Experience
• Experience working in Channel Sales / Channel Partner Ecosystems is preferred.
• Prior experience in coordinating with distributors, resellers, system integrators, and channel partners will be a strong advantage.
• Understanding of the IT/Cybersecurity channel sales model and partner ecosystem will be preferred.
• 1–3 years of experience in Cyber Security, preferably in:
• Pre-Sales
• Product Implementation
• Technical Support
• Cyber Security Solution Deployment
• Hands-on experience with endpoint security platforms is mandatory.
• Experience in configuration, management, and troubleshooting of at least one EDR/XDR platform is essential.
• Robust understanding of:
• Networking fundamentals
• Cybersecurity fundamentals
• Active Directory (AD DS)
• Windows Administration
• Linux Administration
• macOS Administration
• Familiarity with virtualization technologies, including:
• Type 1 Hypervisors
• Type 2 Hypervisors
• Basic understanding of cloud technologies and cloud security concepts.
• Exposure to SIEM, NDR, or OT Security solutions will be an added advantage.
• Strong troubleshooting and analytical skills.
• Excellent communication, presentation, and customer-facing skills.
• Ability to explain technical concepts clearly to customers and partners.
• Willingness to travel for customer meetings, POCs, product demonstrations, and implementation activities. Preferred Certifications Candidates having the following certifications will be preferred:
• Certified Ethical Hacker (CEH) or equivalent cybersecurity certification.
• Relevant vendor certifications in:
• Endpoint Security
• EDR/XDR
• Cybersecurity Solutions
• CCNA or equivalent networking certification will be an added advantage. Qualification
• B.
E. / B.
Tech in Computer Science, Information Technology, Electronics, or a related discipline is preferred.
• Equivalent graduation in Computer Science, Information Technology, Electronics, or a related field may also be considered. Candidate Profile
• Strong technical aptitude and passion for cybersecurity.
• Good problem-solving and troubleshooting abilities.
• Excellent communication and presentation skills.
• Comfortable interacting with customers, partners, and technical teams.
• Self-motivated and willing to continuously learn new technologies.
• Able to work independently as well as collaboratively with sales and technical teams.
• Willingness to travel for client meetings and technical engagements. Employment Terms
• Selected candidates will be required to commit to a 2-year employment bond, as per company policy. Why Join?
• Opportunity to work on advanced cybersecurity and endpoint security technologies.
• Exposure to customer-facing pre-sales, implementation, and post-sales activities.
• Opportunity to gain hands-on experience with emerging technologies such as SIEM, NDR, OT Security, and Threat Intelligence.
• Professional learning and career growth opportunities in the cybersecurity domain. To Apply Interested candidates may send their updated CV to
[email protected] with the subject line: "Application for Cyber Security Pre-Sales & Post-Sales Engineer – Delhi" For queries, contact: (phone hidden)
📌 Cyber Security Pre-Sales (Delhi)
🏢 EducoHire
📍 Delhi