Project Role: Custom Software Engineer
Project Role Description: Develop custom software solutions to design, code, and enhance components across systems or applications. Use modern frameworks and agile practices to deliver scalable, high-performing solutions tailored to specific business needs.
Must have skills: Service Now
Valuable to have skills : NA
Minimum 3 year(s) of experience is required

Educational Qualification: 15 years full time education

The Service Now Strategic Portfolio Management (SPM) Developer is responsible for designing, building, configuring, and supporting Service Now SPM solutions that align with business objectives and organizational requirements.

Key Responsibilities

Design, build, configure, and maintain Service Now SPM applications and related platform capabilities.
Act as the primary technical point of contact for all SPM development and support activities.
Gather, analyze, and document business requirements, translating them into technical solutions, user stories, and functional specifications.
Develop, configure, and test Service Now solutions including Demand Management, Project Portfolio Management (PPM), Agile Development,



Resource Management, and Strategic Planning modules.
Perform custom development, scripting, workflows, business rules, integrations, and platform enhancements as required.
Design and implement integrations with third-party applications and enterprise systems.
Lead data migration, transformation, and validation activities for Service Now implementations and upgrades.
Conduct unit testing and defect resolution.
Collaborate with business stakeholders, architects, administrators, and development teams to ensure solutions meet business requirements.
Provide end-to-end technical solution design, development, deployment, and support.
Troubleshoot complex technical issues and serve as the escalation point for SPM-related incidents and defects.
Ensure adherence to Service Now development standards, best practices, and governance processes.
Support platform upgrades, enhancements, and continuous improvement initiatives.

Create and maintain technical documentation, design artifacts, and knowledge transfer materials.

📌 Custom Software Engineer (Bengaluru)
🏢 Accenture
📍 Bengaluru