Job Title: Receptionist cum Sales Executive

Company: Vowel Digital Adworld
Location: Lucknow, Uttar Pradesh
Job Type: Full-time
Work Mode: On-site

Job Overview

Vowel Digital Adworld is looking for a confident, well-organised, and enthusiastic Receptionist cum Sales Executive to manage front-desk operations while supporting sales and student admissions for our digital marketing courses.

The ideal candidate will be the first point of contact for visitors and prospective students, handle incoming enquiries, follow up with leads, counsel students about our digital marketing programs, and help convert enquiries into admissions.

This role is suitable for someone with robust communication skills, a customer-focused attitude, and an interest in sales, education, and digital marketing.

Key Responsibilities

1. Reception & Front Desk Management

- Welcome visitors, clients, students, and walk-in enquiries professionally.
- Handle incoming phone calls, WhatsApp messages, and general enquiries.
- Maintain visitor records, appointment schedules, and enquiry registers.
- Ensure the reception area remains organised and presentable.
- Coordinate with internal teams for meetings, appointments, and daily operations.

2. Sales & Student Counselling

- Generate leads and attract students for the company's digital marketing courses.
- Respond to enquiries received through calls, WhatsApp, social media, and walk-ins.
- Understand prospective students' career goals and explain suitable courses, curriculum, duration, fees, and learning outcomes.
- Conduct initial counselling and follow up with interested candidates.
- Convert prospective students into paid admissions by explaining course benefits and addressing their queries.
- Maintain a database of leads, follow-up status, and admissions.
- Meet monthly admission and sales targets.




- Build positive relationships with students and parents throughout the admission process.

3. Lead Generation & Business Development

- Proactively reach out to prospective students through phone calls and other approved channels.
- Follow up with old leads, interested candidates, and pending admissions.
- Support promotional activities, educational events, seminars, workshops, and admission campaigns.
- Identify opportunities to increase course enquiries and student enrolments.
- Coordinate with the marketing team regarding campaigns, leads, and admission updates.

4. Reporting & Coordination

- Maintain daily records of calls, enquiries, follow-ups, and conversions.
- Prepare regular sales and admission updates for management.
- Ensure timely follow-up with every assigned lead.
- Coordinate with the relevant teams to ensure a smooth experience for prospective students.

Eligibility & Requirements

- Minimum qualification: 12th pass; graduation preferred.
- 0–2 years of experience in reception, customer service, telecalling, counselling, or sales.
- Freshers with excellent communication and persuasion skills may also apply.
- Good verbal communication skills in Hindi and basic to good English.
- Comfortable making phone calls and speaking with prospective students and parents.
- Basic computer knowledge, including MS Word, Excel, Google Sheets, and WhatsApp.
- Ability to maintain records, manage multiple enquiries, and follow up consistently.
- A confident, presentable, polite, and skilled personality.




- Willingness to work towards monthly admission and sales targets.
- Interest in digital marketing, education, and career counselling is an advantage.

Preferred Skills

- Sales, telecalling, or student counselling experience.
- Experience in an educational institute, training centre, or coaching institute.
- Ability to convince prospective students through clear communication.
- Good follow-up, organisation, and time-management skills.
- Familiarity with CRM tools, lead management, or online enquiry platforms.

Key Performance Indicators (KPIs)

Performance will be evaluated based on:

- Number of enquiries handled and leads generated.
- Timeliness and consistency of follow-ups.
- Student counselling quality and lead-to-admission conversion rate.
- Monthly admission targets achieved.
- Accuracy of enquiry records and sales reports.
- Professionalism in handling visitors, students, and parents.

Salary & Benefits

- Salary: As per experience and interview performance.
- Incentives: Performance-based incentives may be offered for achieving admission and sales targets.
- Employment: Full-time, on-site position.
- Opportunity to gain experience in sales, student counselling, and the digital marketing industry.

Who Should Apply?

We are looking for someone who enjoys interacting with people, can confidently explain educational programs, and is motivated to help students take the next step in their careers. The candidate should be comfortable balancing front-desk responsibilities with active sales, lead follow-ups, and student admissions.

Interested candidates can apply through Indeed with their updated resume at : [email protected] or +91 86044 13077

Pay: ₹10,000.00 - ₹20,000.00 per month

Benefits:

- Cell phone reimbursement
- Internet reimbursement

Work Location: In person

📌 Receptionist cum Sales (Lucknow)
🏢 Vowel Digital Adworld
📍 Lucknow