24 Oct
|
Xpanse
|
Bengaluru
Job Summary:
The Café Supervisor will be responsible for the daily operations of the café, ensuring smooth functioning, positive customer service, staff coordination, and adherence to company standards.
Key Responsibilities:
- Supervise daily café operations and ensure smooth functioning of the outlet.
- Monitor staff attendance, grooming, punctuality, and work performance.
- Allocate duties to café associates and ensure tasks are completed on time.
- Maintain cleanliness, hygiene, and food safety standards at the outlet.
- Ensure proper stock management and timely reporting of shortages.
- Monitor product quality and ensure all items are served as per company standards.
- Ensure the café is operational and ready for business as per scheduled timings.
- Handle customer queries and complaints professionally.
- Monitor online orders and coordinate with delivery platforms whenever required.
- Ensure proper use of café equipment and report any maintenance issues.
- Maintain daily operational records, stock reports, and other required documentation.
- Coordinate with the Café Manager and Operations Team regarding staff, stock, and operational issues.
- Ensure employees follow company policies, standard operating procedures, and safety guidelines.
Requirements:
- 1–3 years of experience in café, QSR, restaurant, or food and beverage operations.
- Good communication and team management skills.
- Ability to supervise staff and manage daily operational activities.
- Basic knowledge of inventory management, hygiene, and customer service.
- Willingness to work in shifts, including weekends and holidays, as per business requirements.
Pay: ₹20,000.00 - ₹30,000.00 per month
Benefits:
- Provident Fund
Work Location: In person
📌 Café Supervisor (Bengaluru)
🏢 Xpanse
📍 Bengaluru