Location: Delhi
Experience: 1-2 years
Industry: Hospitality / Hotel
Employment Type: Full-time
We are looking for a professional and customer-focused Front Office Executive to join our hotel team in Delhi.
Key Responsibilities :
- Manage guest check-ins, check-outs, reservations and room allocations.
- Handle guest enquiries, requests and complaints professionally.
- Manage bookings received through OTAs such as Booking.com, MakeMyTrip, Goibibo and Agoda.
- Maintain guest records and complete C-Form documentation for foreign guests.
- Coordinate with housekeeping, reservations and other hotel departments.
- Handle phone calls, emails, billing and payment collection.
- Maintain accurate front-office reports and shift handovers.
Candidate Requirements
- 1-2 years of front-office experience in a hotel is mandatory.
- Working knowledge or experience with OTA platforms and C-Form procedures.
- Positive communication and customer-service skills.
- Basic computer knowledge and familiarity with hotel PMS software.
- Presentable, polite and willing to work in rotational shifts.
Salary: 15000 to 20000
Job Location: Delhi
Interested candidates can apply by sharing their updated CV through whatsapp: (phone hidden)
Pay: ₹15,000.00 - ₹20,000.00 per month
Benefits:
- Food provided
Work Location: In person
📌 Front Office Assistant (Delhi)
🏢 The Orion Group Of Hotels
📍 Delhi
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