Job Description – Counter Sales Representative

Role Summary

The Counter Sales Representative is responsible for engaging walk-in customers at the

showroom, understanding their requirements, conducting product demonstrations, closing high-value sales (including EMI and finance options), managing documentation, and ensuring superior customer satisfaction to meet monthly sales targets.

Key Responsibilities

- Assist walk-in customers, understand their needs, and recommend suitable products.
- Conduct product demonstrations and explain key features, benefits, warranty, and service support.
- Handle customer queries and objections and drive sales conversion.
- Process billing, payments, EMI documentation, and extended warranty sales.
- Maintain showroom display standards, merchandising, pricing, and stock hygiene.
- Update IFB/competition planograms and track competitor sales activities.
- Achieve individual and showroom sales targets and promote add-on sales.
- Capture customer details, coordinate installations, and support complaint resolution.
- Record daily sales in the CSR App and participate in sales review meetings.
- Adhere to shift schedules, attendance norms, and store discipline.

Minimum Qualifications & Skills

- Education: Graduate and above (candidates pursuing Final year graduation may be considered as exceptions).
- Experience: 0–4+ years in retail sales, preferably in consumer durables, electronics, or appliances. Candidates from other industries with strong communication skills are also welcome; freshers with excellent communication abilities will be considered.
- Age:



19–30 years.
- Gender: Male / Female.
- Must be fluent in the local language, along with Hindi and English.
- Strong multi-category selling and demonstration skills, basic analytical abilities, excellent communication, and superior customer-handling skills.
- Comfortable standing for long hours, handling high-value transactions, and working in rotational shifts, including weekends.
- Honest, customer-focused, energetic, and team-oriented.

Compensation (Indicative – varies by city tier, experience, and performance)

Fixed CTC as per the work experience PLUS Fixed Monthly variables of up to Rs 4000/-Monthly and Rs 48000 Annually

- Variable incentive monthly ranging from Rs 11000 onwards.

Benefits

- 15-day extensive Paid sales and product training programme.
- Stipend / salary payable during training (freshers will receive a stipend; experienced candidates will receive regular salary).
- Opportunity to transition to the IFB Appliances payroll based on consistent performance.
- Free of cost stay and food for outstation employees during training.
- ESIC coverage + Group Medical Insurance.
- Yearly bonus.
- Gratuity (as per the Compliance Norm)
- Provident Fund. (as per the Compliance Norm)
- Term Insurance and Accidental Insurance.
- Leave Encashment (as per the Compliance Norm)
- Attractive monthly performance incentives.

Advantages:

- Commuter assistance
- Health insurance
- Paid sick time

Pay: ₹10,000.00 - ₹25,000.00 per month

Benefits:

- Commuter assistance
- Health insurance
- Paid sick time

Work Location: In person

📌 Sales Executives (Lucknow)
🏢 Art of Living HR
📍 Lucknow