Customer Relationship Executive (Hyderabad)

Customer Relationship Executive (Hyderabad)

24 Oct
|
SREE KRISHNA AUTOMOTIVES HYDERABAD PRIVATE
|
Hyderabad

24 Oct

SREE KRISHNA AUTOMOTIVES HYDERABAD PRIVATE

Hyderabad

Company Description SREE KRISHNA AUTOMOTIVES HYDERABAD PRIVATE LIMITED is a machinery-focused company located in the HUDA Techno Enclave, Madhapur, Hyderabad, Telangana. The company operates from a well-established industrial and technology hub, serving clients who require reliable automotive and machinery solutions. Its strategic location in Serilingampally Mandal supports collaboration with regional and national partners. The organization emphasizes quality, operational efficiency, and long-term customer relationships, offering opportunities for professionals interested in the machinery and automotive sector. Role Description The Customer Relationship Executive is a full-time, in office role based in Hyderabad. This position is responsible for managing day-to-day customer interactions, addressing inquiries, and ensuring prompt resolution of issues to support high levels of customer satisfaction. The role involves maintaining strong business relationships with existing clients, following up on services delivered, and coordinating with internal teams to meet customer requirements. The executive will document customer feedback, prepare basic reports,



and support initiatives aimed at improving service quality and client retention. Regular communication via phone, email, and in-person meetings is expected, along with adherence to company policies and service standards. Qualifications
• Solid customer service and customer satisfaction skills, with the ability to handle queries and concerns professionally.
• Experience in business relationship management and client relations, focusing on building and maintaining long-term partnerships.
• Excellent communication skills, including explicit verbal and written communication and active listening.
• Basic knowledge of the machinery or automotive sector is an advantage.
• Proven ability to work on-site, collaborate with cross-functional teams, and manage multiple customer accounts.
• Good organizational and time management skills, with attention to detail in documentation and follow-up.
• Proficiency in common office software and ability to learn customer management tools.
• Relevant diploma or bachelor’s degree in business, commerce, communications, or a related field preferred.

📌 Customer Relationship Executive (Hyderabad)
🏢 SREE KRISHNA AUTOMOTIVES HYDERABAD PRIVATE
📍 Hyderabad

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