Key Responsibilities
• Product Support and Maintenance: Provide technical support and troubleshooting for product-related issues. Collaborate with cross-functional teams to resolve technical problems. Work with development to create runbooks
• Scripting and Automation: Automate routine tasks using Python or similar scripting languages. Implement automation solutions to enhance the efficiency of AWS operations.
• Database Management: Work with various databases such as MongoDB, SQL, and Redshift to manage data storage
• AWS: Should have basic understanding of AWS services and terminology.
• Collaboration and Communication: Work closely with product development, operations, and other teams to ensure smooth integration and deployment of solutions Document processes, solutions, and best practices for internal and external use

Qualifications:
• Technical

Skills:
Proficiency in Python or similar scripting languages. Experience with databases such as MongoDB, SQL, and Redshift. Solid understanding of AWS services and cloud infrastructure. Knowledge of automation tools and frameworks.

📌 Product Support Engineer (Bengaluru)
🏢 ALLEN Digital
📍 Bengaluru