Release Manager:

As a member of the Global Technology Organization and a Release Manager, you are responsible for overseeing the successful planning, coordination, and execution of releases. Your role is critical in ensuring that the organization's landscape is up-to-date, stable, and compliant with industry best practices. You will work closely with various teams, including release management, environment management, administrators, development, testing, functional consultants, and project managers, to ensure a smooth and efficient release process.

Job Responsibilities:

- Define release schedules, milestones, and deliverables to meet project deadlines and business objectives for releases
- Work in a quick-paced environment and manage multiple releases simultaneously
- Perform Release Management and Cutover Management activities across various technologies, applications and platforms such as ERPs, CRM systems, Enterprise Application systems, Full-Stack applications and should learn any technology specific details relevant to Release Management and Cutover activities quickly
- Own integrated release and cutover planning for complex releases, including sequencing, dependencies, cross-functional coordination, and escalation
- Own end-to-end release readiness across application, testing, environment, security, business, and operational dependencies, release quality gates before approving movement to production
- Drive release risk and dependency management, proactively identifying conflicts, cross-product impacts, freeze-period constraints, and business-critical risks
- Partner with Environment Management to confirm environment availability, configuration readiness, refreshes, access,



data readiness, and production/non-production alignment
- Manage enterprise release calendars and collision management across product families, applications, platforms, plant operations, blackout periods, major business events and system freezes
- Own release metrics to identify areas for improvement and implement corrective actions
- Drive continuous automation of release processes, including CI/CD integration, automated quality gates, deployment orchestration, release dashboards, and reduction of manual handoffs
- Exhibit ability to work both in a team environment and independently
- Should be able to work with ambiguity and bring clarity to the plan
- Stay up-to-date with technologies, industry trends, and best practices, applying relevant knowledge to enhance Release Management practices
- Drive process improvements to optimize the release management process and increase efficiency
- Maintain a positive work environment through teamwork & conflict resolution
- Expected to work occasional weekends, holidays, or a variety of shifts, when needed, to support production releases

Required Qualifications:

- Bachelors degree in a technical discipline or equivalent with a minimum of 5+ years of experience in IT Releases or Delivery
- Experience in large-scale implementations, releases,



scheduled release such as daily, weekly, monthly quarterly, minor across multiple technologies
- Experience in managing end-to-end enterprise releases, including release readiness, cutover, deployment, go/no-go, rollback/backout, and post-release stabilization
- Experience with release governance, controls, and audit/compliance requirements, including change approvals and evidence
- Strong experience managing release risks, dependencies, conflicts, and escalations across multiple applications, platforms, and teams.
- Experience with coordinating with teams for environment readiness and deployment across non-production and production environments
- Experience in defining and using release metrics
- Experience with Change Request creation using tools such as ServiceNow
- Ability to learn application or technology specific tools and processes relevant to Release Management quickly and own the Release Management process
- Strong stakeholder management and executive communication skills, including communicating risks, readiness, and release status to IT and Business leaders
- Ability to lead cross-functional releases, and command centers during major releases and production deployment
- Knowledge of software development lifecycle including agile, and waterfall
- Working knowledge of DevOps / CI-CD concepts

Desired Qualifications:

- ITIL certifications are a plus
- Understanding of Cloud, non-Cloud, Digital applications, components, integration points among applications and teams
- Project management skills
- Strong analytical and problem-solving skills
- Working knowledge of using AI

📌 Release Manager (Bengaluru)
🏢 ADM
📍 Bengaluru