Role Overview This is a technical and field-execution-focused role responsible for servicing, troubleshooting, maintenance, installation and commissioning of air compressors, vacuum pumps, blowers and related gas generation equipment. The ideal candidate should have strong hands-on experience in handling breakdowns, preventive maintenance, AMC activities, spares planning and customer site requirements. This role is the technical link between Sales, Stores/Purchase and Accounts in AMIS's goods movement process — from enquiry and quotation support, through spares procurement, to service completion, invoicing and payment follow-up. You will be responsible for diagnosing technical issues, providing effective solutions, guiding junior engineers, coordinating with OEMs, and ensuring timely and successful completion of service activities while maintaining high customer satisfaction.

Key Responsibilities
Enquiry & Quotation Support
• Capture technical details of service, AMC and repair enquiries received from customers, sales representatives or e-mail.
• Conduct site surveys/assessments where required and provide technical input for service and AMC quotations.
• Verify scope, product and terms on service purchase orders and work orders before job execution. Service & Field Execution
• Attend customer breakdown calls, preventive maintenance, AMC, installation and commissioning activities for air compressors, vacuum pumps, blowers and gas generators.
• Inspect, troubleshoot, repair and maintain equipment and associated systems.
• Identify mechanical, electrical, pneumatic and control-related issues and provide effective solutions.
• Execute scheduled preventive maintenance as per OEM recommendations and company standards.
• Carry out servicing, overhauling, replacement of components and performance checks.
• Ensure minimum equipment downtime through timely troubleshooting and corrective action. Technical Troubleshooting
• Diagnose Equipment faults related to pressure, temperature, oil, vibration, leakage, lubrication and control systems.
• Check equipment operating parameters and identify abnormal conditions.
• Conduct Root Cause Analysis (RCA) for repeated breakdowns and recommend corrective actions.




• Recommend suitable spare parts, repairs and component replacements based on equipment condition.
• Conduct performance testing after servicing, repair or commissioning. Spares & Procurement Coordination
• Identify spares requirements from breakdowns, AMC visits and stock checks, and raise them for addition to the Principal PO (indent) list.
• Coordinate with the Purchase/Stores team on refurbishment planning, reorder levels and vendor PO status for critical spares.
• Confirm material receipt against Material Receipt Notes before closing a job that required a spare.
• Ensure required tools, spares and materials are available before attending service jobs. Support & Coordination
• Visit customer sites and act as the technical point of contact for equipment-related issues.
• Understand customer requirements and provide appropriate technical solutions.
• Explain equipment condition, faults, maintenance requirements and recommendations to customers.
• Coordinate with customers for shutdowns, site readiness, service schedules and completion of work.
• Escalate critical technical issues to the Service Manager/OEM when required. Team Handling & Internal Coordination
• Guide and supervise junior service engineers and technicians during field activities.
• Coordinate service activities based on priority and technical requirements.
• Coordinate with spare parts, purchase, logistics, sales and project teams for smooth service execution.
• Support the team in handling critical breakdowns and emergency service requirements. OEM & O&M; Coordination
• Coordinate with OEMs for technical support, troubleshooting, commissioning and other defined activities.
• Follow OEM guidelines and recommended procedures for servicing and maintenance.
• Report technical issues to OEM on time and follow up until final resolution.




• Ensure O&M; activities are completed as per OEM and company standards, and maintain proper records. Documentation, Billing & Payment Follow-up
• Prepare service reports, job cards, inspection reports and breakdown/maintenance reports; save all documents in the appropriate folders and maintain version control.
• Obtain customer sign-off after completion of service activities.
• Maintain service history, AMC records, preventive maintenance schedules and breakdown records; keep system records updated.
• Submit timely reports on completed jobs, pending issues and spare requirements, and provide signed service reports and technical documents to the billing team for invoicing.
• Support Accounts/Finance with any technical clarification needed for payment follow-up on jobs billed under credit terms, in line with the company's invoice-after-payment-confirmation policy for proforma-based jobs. Safety & Quality
• Follow customer and company safety procedures during all site activities.
• Ensure proper use of PPE and compliance with site safety requirements.
• Perform service activities as per quality standards, OEM guidelines and company procedures.
• Ensure proper housekeeping and safe handling of tools, equipment and components.
• Support continuous improvement initiatives to improve equipment reliability and reduce breakdowns. Mandatory Product Knowledge This role specifically requires prior working knowledge of the following product lines. Candidates without demonstrable familiarity with at least two of the three brands below will NOT be considered. Brand / Principal Key Products (must know) Typical Application
• Oil Free / Oil Lubricating Screw Compressor (CompAir)
• Vacuum Pumps (Nash / Elmo Rietschle)
• Blowers (Elmo Rietschle)
• R&D; / Lab Vacuum Pumps Instrumentation Air, Process Air, Process Vacuum, ETP Plants
• Dryers (Refrigerated Dryer / Desiccant Dryer / OVR Special Filters)
• In office Gas Generators (N2, H2, Zero Air) Plant / Process Pressure Gas System, Air Purification & Dryers
• Homogenizers
• Clarifier & Validation Support Biologic, Enzyme, Pet Food & Cosmetics

📌 Sr. Service Engineer (Hyderabad)
🏢 Amis Engineers
📍 Hyderabad