Job Title : Account Manager

Experience:
5+ Years

Job Type
Full-Time

Working Hours
5:00AM to 2:00PM Work Mode : Remote Salary Range : 80,000 to 90,000 INR Job Summary We are looking for an experienced and results-driven Account Manager to oversee client relationships, manage key accounts, and drive long-term business growth. The ideal candidate should have proven experience in account management, client servicing, stakeholder coordination, and revenue growth, along with excellent communication, leadership, and problem-solving skills. Roles and

Responsibilities:
● Develop and maintain strong, long-term relationships with existing clients and key stakeholders. ● Act as the primary point of contact for client communication, ensuring timely responses and effective resolution of concerns. ● Understand client business objectives, requirements, and challenges to recommend appropriate solutions. ● Manage multiple client accounts simultaneously, ensuring client satisfaction, retention, and consistent service delivery. ● Coordinate with internal teams, including marketing, sales, creative, and technical teams, to ensure timely project execution and delivery. ● Monitor account performance, project progress, deliverables, and client satisfaction to ensure alignment with business objectives. ● Identify opportunities for account expansion, upselling, and cross-selling to maximize revenue growth. ● Develop account management strategies to strengthen client relationships and improve overall account performance. ● Handle complex client issues, escalations, and negotiations professionally. ● Conduct regular client meetings, business reviews, and performance discussions to provide updates and identify improvement opportunities. ● Prepare and maintain account reports, client presentations, meeting summaries, and performance documentation. ● Track client feedback, identify service gaps, and collaborate with relevant teams to implement improvements.



● Support contract renewals, scope discussions, and commercial negotiations where required. ● Identify potential business risks and proactively implement strategies to maintain client satisfaction and retention. ● Contribute to business growth by building client trust, identifying new opportunities, and ensuring high-quality service delivery. Required Skills and

Qualifications:
● 5+ years of experience in account management, client servicing, customer success, or a related role. ● Excellent verbal and written communication skills, with the ability to interact confidently with clients and senior stakeholders. ● Strong expertise in client relationship management, account growth, and client retention. ● Proven ability to manage multiple accounts, competing priorities, and deadline Strong negotiation, problem-solving, conflict-resolution, and decision-making skills. ● Experience in identifying upselling and cross-selling opportunities and contributing to revenue growth. ● Proficiency in MS Office, Google Workspace, CRM platforms, and account management tools. ● Strong organizational, presentation, reporting, and stakeholder management skills. ● Ability to work independently, take ownership of client accounts, and collaborate effectively with cross-functional teams.

Qualifications:
● Bachelor's degree in Business Administration, Marketing, Management, or a related field. ● Relevant professional experience in account management, client relations, or business development. ● Experience managing high-value accounts and working with diverse clients will be an advantage. Preferred Candidate : A proactive, strategic, and client-oriented skilled with a proven track record of managing key accounts, building long-term client partnerships, improving retention, and driving business growth. The candidate should demonstrate strong ownership, professionalism, and the ability to deliver measurable results while maintaining excellent client relationships.

📌 Account Manager (India)
🏢 Alyne
📍 India