Company Description Siva Maruti (SIVA AUTOMOTIVE TRADING PVT LTD) is an individual and family services company operating in the automotive sector, based in Tamil Nadu, India. Located on Madurai Main Road in Royal Nagar, Edamalaipatti Pudur, the company serves local communities with vehicle-related services and customer support. Siva Maruti focuses on providing reliable, accessible automotive care tailored to the needs of everyday drivers and families. The team emphasizes trust, transparency, and quality service, creating a customer-centric environment for vehicle owners in and around Melur. Role Description The Automotive Service Advisor is a full time, on-site role based in Melur. This role involves greeting customers, understanding their vehicle concerns, and recording service requirements accurately. The Service Advisor coordinates with technicians to schedule and prioritize vehicle maintenance and repairs, prepares service estimates, and explains work performed to customers in clear, simple terms. Day-to-day tasks include managing service appointments, tracking job status, updating customers regularly, and ensuring timely delivery of serviced vehicles.



The role also focuses on maintaining high standards of customer satisfaction, handling queries and complaints professionally, and supporting smooth workshop operations through effective communication and documentation. Qualifications
• Candidates should possess skills in Vehicle Maintenance and Automotive Repair to understand service needs and communicate effectively with technicians.
• Candidates should possess strong Customer Service and Customer Satisfaction skills to build trust, handle concerns, and ensure a positive service experience.
• Candidates should possess transparent and professional Communication skills to interact with customers, technicians, and management.
• Relevant experience in an automotive workshop, dealership, or service center is beneficial.
• Basic knowledge of automotive systems, service processes, and common vehicle issues is preferred.
• Ability to work in a fast-paced environment, manage multiple service orders, and use basic computer systems or service software.
• High school diploma or equivalent; additional technical or automotive-related training or certifications are an advantage.

📌 Automotive Service Advisor (Melur)
🏢 Siva Maruti (SIVA AUTOMOTIVE TRADING
📍 Melur