Job description

Salary:
₹45,000–₹50,000 per month

Experience:
3+ years in sales operations, sales support or a related role Role Overview The Sales, Marketing and Operations Manager will drive sales growth, support marketing activities and manage day-to-day operations. The role combines account management, sales analysis, team development, operational efficiency, vendor coordination and event execution to achieve business targets and deliver high-quality customer service.

Key Responsibilities
• Directly involved in sales and marketing.
• Analyse sales and marketing data and trends to identify opportunities for growth and improvement.
• Manage and optimise sales processes.
• Generate regular reports and presentations to communicate sales performance metrics and insights to stakeholders.
• Handle account details so that all pertinent aspects of solicitation and closing are complete and documented. Coordinate various departments’ participation in servicing accounts.
• Communicate both verbally and in writing to provide clear direction to all departments in our business to ensure high-quality service to customers.
• Participate in daily business review meetings, pre-convention meetings, training and other sales-related meetings as required.
• Attend trade shows, community events and industry meetings.
• Monitor customer feedback regularly and identify areas for improvement in our products and services. Monitor customer feedback regularly and identify areas for improvement in our services.
• Provide training and support to sales teams on sales processes, tools and systems.
• Coordinate with cross-functional teams to ensure alignment of sales goals and objectives.
• Assist in the development and execution of sales forecasting and budgeting processes.
• Identify and implement best practices to streamline sales operations and increase efficiency.
• Maintain positive professional relationships with clients.




• Be flexible and available for travel.
• Develop and implement operational policies and procedures for efficient operations.
• Enhance systems, processes and best practices.
• Manage day-to-day operations, overseeing the operations team and department.
• Ensure organisational processes comply with legal regulations and standards.
• Uphold health and safety guidelines and enforce compliance.
• Monitor employee and team performance, offering coaching, training and feedback for improvement.
• Handle budgets, forecasting and resource allocation to meet strategic goals.
• Collaborate across departments to align operations with organisational objectives.
• Cultivate and maintain relationships with vendors and suppliers.
• Negotiate contracts for favourable pricing with suppliers and vendors.
• Optimise business travel processes, secure corporate rates, automate expense reports and ensure compliance.
• Implement quality assurance measures for products and services, and monitor production KPIs.
• Enhance customer service quality and satisfaction.
• Analyse data to identify process improvement opportunities and cost savings.
• Optimise workflows and processes for efficiency and cost-effectiveness.
• Oversee staffing plans, recruitment and training.
• Report on operational efficiency and quality standards.
• Be responsible for planning the event calendar, developing detailed event plans and executing events to drive sales growth and achieve targets. Requirements
• Bachelor’s degree in business administration, finance or a related field.
• 3+ years of experience in sales operations, sales support or a related role.
• Strong analytical skills with the ability to interpret data and generate actionable insights.
• Excellent communication and interpersonal skills.
• Detail-orientated with solid organisational skills.
• Ability to work independently and collaborate effectively in a team environment.
• Experience with sales forecasting and budgeting processes.

📌 Site Manager (Prayagraj)
🏢 ENTARTICA SEAWORLD
📍 Prayagraj