Job Title : Customer Support

Job Type
3month of Internship + Full Time Location Preferred : Bengaluru.

Key Responsibilities
• Make outbound calls to customers as per the daily calling list.
• Educate customers about products, services, offers, and processes.
• Understand and record customer concerns and feedback.
• Ask relevant questions to understand the customer’s experience.
• Identify common customer issues and share them with the team.
• Maintain accurate call records and update the CRM/system.
• Follow up with customers wherever required.
• Escalate important or unresolved concerns to the concerned team.
• Maintain a polite, skilled, and customer-friendly approach during calls.
• Achieve daily calling and feedback targets. Skills Required:
• Good communication skills.
• Comfortable speaking with customers over the phone.
• Basic knowledge of English and local language.
• Good listening and understanding skills.
• Basic computer knowledge.
• Positive attitude and willingness to learn.

📌 Customer Relations Manager (Bengaluru)
🏢 Akshayakalpa Organic
📍 Bengaluru