Job Description
– ServiceNow Developer IRM / BCM / SecOps

Experience:
6–12 Years

Location:
Hyderabad Employment Type: Full-Time Role Summary We are looking for a skilled ServiceNow Developer with strong hands-on experience in Integrated Risk Management (IRM), Business Continuity Management (BCM), and Security Operations (SecOps) to design, develop, configure, and support enterprise-scale ServiceNow solutions. The ideal candidate should possess strong ServiceNow platform development expertise, experience working on security and governance workflows, and the ability to deliver scalable and high-quality solutions aligned with business and compliance requirements.

Key Responsibilities
ServiceNow Development
• Design, develop, configure, and customize ServiceNow applications and modules across IRM, BCM, and SecOps.
• Develop solutions using:
• JavaScript
• Glide API
• Script Includes
• Business Rules
• Client Scripts
• UI Policies
• Flow Designer
• IntegrationHub
• Build reusable components and scalable workflows following ServiceNow best practices. IRM / GRC Development
• Implement and customize ServiceNow IRM capabilities including:
• Risk Management
• Policy & Compliance
• Audit Management
• Regulatory Change workflows
• Configure risk registers, controls, indicators, assessments, and issue remediation workflows.
• Support automation of governance and compliance processes. Business Continuity Management (BCM)
• Configure and support BCM solutions including:
• Business Continuity Plans




• Business Impact Analysis
• Recovery workflows
• Crisis management processes
• Develop workflows and notifications for disruption management and operational resilience.
• Support continuity testing and recovery readiness activities. Security Operations (SecOps)
• Develop and enhance ServiceNow SecOps modules including:
• Security Incident Response (SIR)
• Vulnerability Response
• Threat Intelligence integrations
• Configure workflows for security incident triage, remediation, and escalation.
• Integrate ServiceNow with security tools such as SIEM, vulnerability scanners, and monitoring platforms.
• Support vulnerability and threat management automation. Integrations & Automation
• Develop REST/SOAP integrations with enterprise and security applications.
• Configure IntegrationHub and MID Server-based integrations.
• Automate operational and security workflows using Flow Designer.
• Support data synchronization between ServiceNow and external systems. Platform Support & Governance
• Participate in code reviews and follow ServiceNow development standards.
• Troubleshoot and resolve platform issues and defects.
• Support upgrades,



patches, releases, and deployment activities.
• Prepare technical documentation and support testing activities.
• Collaborate with architects, QA teams, administrators, and business stakeholders during implementations. Required Skills & Experience
• 6–12 years of overall IT experience with robust ServiceNow development expertise.
• Hands-on experience in:
• IRM / GRC
• BCM
• SecOps
• Strong expertise in:
• JavaScript
• Glide API
• Flow Designer
• IntegrationHub
• ServiceNow scripting
• Experience working on:
• Security Incident Response
• Vulnerability Response
• Risk and Compliance workflows
• Business Continuity processes
• Experience with REST/SOAP integrations and MID Server configurations.
• Good understanding of CMDB and ServiceNow platform architecture.
• Strong analytical, debugging, and problem-solving skills.
• Good communication and stakeholder interaction skills. Preferred Skills
• Exposure to Operational Resilience frameworks.
• Experience integrating ServiceNow with SIEM or security monitoring tools.
• Knowledge of Agile/Scrum methodologies.
• Understanding of ITIL processes and enterprise governance frameworks.
• Exposure to cloud platforms and security operations is an added advantage. Preferred Certifications
• ServiceNow Certified System Administrator (CSA)
• Certified Application Developer (CAD)
• CIS – Risk & Compliance (preferred)

📌 Sr. Service Engineer (Hyderabad)
🏢 PROVIDENCE GLOBAL CENTER
📍 Hyderabad