Job Type: Full-time

Title: Process Executive - Voice Process Location: Chennai Exp: 0-3 Yrs Job Description: Key Responsibilities Handle inbound and outbound customer calls professionally. Address customer queries and provide accurate information. Resolve customer concerns and escalate complex issues when required. Maintain accurate records of customer interactions in the system. Follow defined processes quality standards and communication guidelines. Achieve daily and monthly performance targets. Ensure customer satisfaction through effective communication and problem-solving. Coordinate with internal teams to resolve customer issues. Maintain professionalism and a customer-focused approach throughout every interaction. Required Skills Excellent verbal communication skills. Valuable listening and problem-solving abilities. Basic computer knowledge and data entry skills. Ability to handle customer queries patiently and professionally. Willingness to work in a target-driven environment. Freshers and candidates with up to 3 years of experience can apply. Required Experience: Exec

📌 Process Executive Voice Process (Chennai)
🏢 NR Consulting
📍 Chennai