The Oracle Fusion HCM Business Analyst provides expert functional support for Oracle Fusion HCM applications ensuring stable operations and high-quality user support across global HR processes. The role focuses on incident resolution root cause analysis release validation business process support integrations reporting and continuous improvement of HCM services. Key Responsibilities Oracle HCM Application Support Provide Level 2 support for Oracle Fusion HCM modules including: Core HR Talent Management Performance & Goals Compensation Absence Management Recruiting and Learning Support related: Integrations and interfaces OTBI and BI Publisher reports Fast Formulas HDL/HSDL data loads Security roles and workflow configurations Analyze incidents from an end-to-end business process perspective and assess impacts on connected systems. Business Process Support Support global Hire-to-Retire processes including: Hiring Transfers Promotions Terminations and Rehires Position and Workforce Management Time and Absence Management Performance and Talent Cycles Compensation Reviews Payroll Operations and Reconciliations HR Reporting and Workforce Analytics Incident & Problem Management Resolve application issues within agreed SLAs. Perform root cause analysis for recurring incidents. Work with technical teams Oracle Support and vendors to resolve complex issues. Identify permanent fixes and contribute to problem management initiatives. Create and maintain knowledge articles and troubleshooting guides Release & Change Support Support Oracle quarterly releases. Perform impact assessments and regression testing. Support UAT and hypercare activities. Validate integrations reports security and critical business processes after deployments. Continuous Improvement & Automation Identify opportunities to simplify and automate support activities. Contribute to AI-enabled support knowledge management and operational efficiency initiatives.
Drive standardization and service improvement across HCM support processes. Qualifications : Bachelors degree in HR Business Information Systems Computer Science or related field. 7 years of Oracle HCM experience with at least 5 years in Oracle Fusion HCM support. Experience supporting global HR operations and business users. Strong understanding of ITIL Incident Problem and Change Management processes. Core HR Talent Management Compensation Absence Management Required HCM Expertise Strong functional knowledge in one or more of: Core HR Talent Management Compensation Absence Management Recruiting Learning Payroll Experience with: Workforce Structures Security & Role Management Approval Workflows Fast Formula HDL/HSDL OTBI & BI Publisher Oracle Integration Cloud (OIC) REST/SOAP APIs ServiceNow or equivalent ticketing tools Preferred Certifications Oracle Fusion HCM Cloud Certification Oracle Talent Management or Core HR Certification ITIL v4 Foundation Key Competencies Strong analytical and troubleshooting skills Root cause investigation Stakeholder communication Business process understanding Continuous improvement mindset Ability to work effectively in a global support organization Additional Information : Equality Diversity & Inclusion We are an Equal Opportunities employer and we strive to build a workforce that truly reflects the communities we represent. We welcome candidates from all backgrounds regardless of age disability gender gender identity gender expression race religion or belief sexual orientation socioeconomic background and any other protected characteristic. If you decide to apply for an prospect with us your application will be assessed based purely on your experience the essential and desirable criteria and your suitability for the role. We value each and every ones contribution as this builds our culture and means that if you work with us you will be included listened to and respected. By clicking the link above or any third-party link within this posting you are leaving this site an Remote Work : No Employment Type : Full-time
📌 Oracle Fusion HCM Business Analyst (Bengaluru)
🏢 Egis Group
📍 Bengaluru
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