Job Type: Full-time

Student Support Executive Delhi Posted : 13 Oct 2026 Experience : 3 - 6 Years Skills studentsupport inboundcalling studentengagement studentrecords studentmanagement studentenquiries Permanent Job Type 0 No of vacancies Description Position Title:- Student Support Executive Job Purpose To address student queries and provide timely support for technical academic and operational concerns related to online and offline courses. Key Responsibilities Handle student queries through Support and Online Support email IDs phone calls WhatsApp Telegram and in-person interactions. Resolve issues related to course access login credentials batch/mode shifts batch/course/session transfers refunds contact detail updates and center changes. Coordinate with internal teams and centers to resolve student concerns and obtain necessary management approvals. Maintain student request records and approval documents in soft and hard copies.



Send login credentials and group links to newly enrolled students daily. Assist students visiting the center and issue permission cards as per the prescribed process. Complete priority tasks assigned by the Reporting Manager and higher authorities. Required Skills Good communication and student-handling skills. Basic technical knowledge and proficiency in MS Excel and email handling. Robust coordination follow-up and record-maintenance skills. Ability to manage multiple tasks efficiently. Education & Experience Graduate with having 4yrs of relevant experience in education or Edtech sector. . Others Details Education Bachelors Degree Industry Education Management Department Student Support Zipcode Region Delhi Country INDIA Attached information Required Experience: IC

📌 Student Support Executive (New Delhi)
🏢 NEXT IAS
📍 New Delhi