? URGENT HIRING | TELECALLING TEAM LEADER ?

? Location: Kolkata / Work from Office

? Experience: 1–3 Years in Telecalling / BPO

⏰ Shift: Day / Rotational

? Job Role: Telecalling Team LeaderWe are looking for a energetic and result-driven Telecalling Team Leader to manage and guide a team of telecallers, drive sales performance, and ensure target achievement.

? Key Responsibilities:? Lead, manage & motivate a team of telecallers

? Monitor daily performance & ensure target achievement

? Handle outbound/inbound calling campaigns

? Track KPIs & prepare performance reports

?‍? Train & mentor new and existing team members

? Handle escalations & maintain client satisfaction

? Implement strategies to improve team productivity

✅ Requirements:? Graduate in any discipline

? Experience in Telecalling / BPO industry

? Prior team handling experience preferred

? Strong communication & leadership skills

? Basic knowledge of MS Excel & reporting

? Target-driven & self-motivated attitude

? Perks & Benefits:? Attractive Salary + Incentives

? Performance Bonus

? Career Growth Opportunities

? Friendly Work Environment

? Tagline:⚡ “Lead the Team, Close More Deals & Grow Your Career – Apply Now!” ⚡

📌 Telecalling Team Leader (Kolkata)
🏢 ak consultancy
📍 Kolkata