Job Title: Customer Support Executive – Voice Process (Noon)

Job Responsibilities:

- Handle inbound and outbound customer calls professionally.
- Assist customers with queries related to orders, deliveries, refunds, returns, and other services.
- Resolve customer issues efficiently while maintaining customer satisfaction.
- Follow company policies, process guidelines, and quality standards.
- Maintain accurate records of customer interactions.
- Coordinate with relevant teams to resolve customer concerns.

Specific Requirements:

- Valuable verbal communication skills in English and Hindi.
- Must be comfortable working in a voice-based BPO process.
- Basic computer knowledge and typing skills.
- Comfortable working in rotational shifts, including day and night shifts, as per process requirements.
- Good listening skills, problem-solving ability, and a positive attitude.
- Freshers and experienced candidates can apply.
- Must be willing to work from the office.

Job Location: Bhopal, Madhya Pradesh

Contact Person: Mahak Dwivedi

Contact Number: (phone hidden)

Email: [email protected]

Interested candidates can contact us or share their resumes using the contact details mentioned above.

📌 Customer Support Executive (Bhopal)
🏢 Magnum Environment Management Private
📍 Bhopal