24 Oct
|
Vyora Solution (Opc) Private
|
Noida
24 Oct
Vyora Solution (Opc) Private
Noida
1. Key ResponsibilitiesCustomer Follow-up: Contact customers through phone calls, messages, or visits to remind them about pending payments.
2. Payment Collection: Encourage customers to pay their outstanding EMIs, loan installments, credit card bills, or other dues.
3. Payment Reminders: Inform customers about due dates, overdue amounts, and late payment charges.
4. Customer Handling: Listen to customers' financial concerns and help them understand available payment options.
5. Record Maintenance: Maintain accurate records of customer calls, payment commitments, and collection status.
6. Target Achievement: Meet daily, weekly, and monthly collection targets assigned by the company.
7. Negotiation: Communicate professionally with customers and encourage them to explicit overdue payments.
8. Reporting: Submit daily collection reports and update customer information in the company's system.
9. Field Visits: Visit customers when required for payment follow-ups or collection-related activities.
10. Policy Compliance: Follow company policies and applicable regulations while dealing with customers.
📌 Collection Executive / Officer (Noida)
🏢 Vyora Solution (Opc) Private
📍 Noida