24 Oct
|
Primehire Recruitment Service
|
Mumbai
24 Oct
Primehire Recruitment Service
Mumbai
Job Title: Education Inside Sales
Work Details
● Location: On-site, Santacruz, Mumbai (Head Office)
● Days: 6-day work week (one weekly off on a rolling basis)
● Timing: 10:00 AM – 7:00 PM
About Raising Superstars
Raising Superstars is India’s fastest-growing EdTech brand dedicated to unlocking the
genius in every child (0-6 years) through screen-free, science-backed micro-learning. With 2
million+ app downloads and 500,000+ paying families across 150 countries, we’re rewriting
the rules of early childhood education—one five-minute activity at a time.
Role Overview
As a Domestic Inside Sales Executive, you will engage high-intent leads across India,
guide parents through the purchase journey, and maximise lifetime value via strategic
upselling and cross-selling. Based out of our Mumbai HQ (Santacruz), you’ll be part of a
high-energy team that drives the company’s primary revenue engine.
Key Responsibilities
Area What You’ll Do
Lead Engagement &
Conversion
Call, WhatsApp, and email inbound leads; perform needs
analysis; convert prospects to paying customers for flagship
courses.
Upsell & Cross-Sell Recommend advanced programs, bundles, and learning toys to
existing users; achieve monthly revenue targets.
Product Mastery Develop deep knowledge of pedagogy, outcomes, and success
stories to deliver confident, consultative pitches.
Pipeline Management Maintain accurate CRM records; track follow-ups, deal stages,
and daily call metrics for clear reporting.
Customer Experience Provide empathetic, solution-oriented support; resolve queries
and coordinate with support teams when needed.
Market Feedback
Loop
Share insights with marketing, product, and activation teams to
sharpen campaigns and user journeys.
Key Performance Indicators (KPIs)
● Daily Call Activity: Minimum 80–100 connected calls (new +
follow-ups).
Lead Conversion Rate: 15–20% of qualified leads converted to paying
customers.
● Monthly Revenue Target: Achievement of assigned sales quota
through enrollments.
● Follow-Up Discipline: 100% CRM updates, timely task completion,
and zero lead leakage.
● Upsell / Cross-Sell Contribution: % of revenue from advanced
programs or bundles.
● Customer Satisfaction: Positive feedback scores from parents
post-enrollment.
Must-Have Qualifications
● Fluent English & Hindi; clear, engaging phone presence.
● Candidate should have graduate pass out form any field
● 1–3 years’ experience in B2C inside sales, telesales, or customer success (EdTech
or digital products preferred).
● Proven record of hitting monthly revenue / conversion targets.
● Comfortable with a 6-day work week (rolling saturday or sunday off, timing 10am -7
pm).
● Proficient with CRMs, spreadsheets, and virtual meeting tools.
● High empathy, consultative mindset, and strong objection-handling skills.
Experience in the EdTech sector is a significant plus.
Nice-to-Have
● Familiarity with early-years education or parenting products.
● Exposure to outbound call campaigns or dialer systems.
● Knowledge of upsell/cross-sell frameworks and data-driven selling.
Compensation & Benefits
● Salary: Upto ₹65,000 per month (negotiable based on experience & market
benchmarks).
● Incentives: Monthly performance-linked incentives—uncapped earning potential.
● Work Mode: In office at Santacruz, Mumbai; modern workspace with breakout zones.
● Perks: Flexible leave policy, learning & development stipend, weekly team huddles &
celebrations.
Growth Path
Top performers can advance to Senior Inside Sales Executive, Team Lead, or Sales Trainer
roles within 12–18 months, with increased responsibility for strategy,
📌 Inside Sales Executive (Mumbai)
🏢 Primehire Recruitment Service
📍 Mumbai